Associate - Customer Success & Growth
Black & Grey HR
This is a remote position.
At Black & Grey HR we are an advisory operating with structure speed and intelligence. This role sits at the front of our business. You will help us acquire new clients understand their hiring needs manage relationships and ensure every opportunity is tracked properly through CRM.
We are not looking for random sales activity. We are looking for someone who can listen ask the right questions understand business pain points and move opportunities forward with discipline.
What You Will Do
- Identify and engage potential clients across our target sectors
- Conduct proper need analysis to understand hiring challenges urgency decision makers budgets and role expectations
- Manage all client conversations follow-ups pipeline updates and reports through CRM
- Build strong relationships with new and existing clients
- Coordinate with our recruitment teams for clear handover and smooth delivery
- Maintain clean CRM records call notes activity updates and opportunity movement
- Support client presentations proposals and commercial discussions
- Track pipeline closures client engagement and performance metrics
- Follow Black & Grey HRs defined processes SLAs and service standards
What We Value
- Clear communication
- Strong ownership
- Speed with structure
- Client-first thinking
- Clean CRM discipline
- Respect for process
- Partnership over transaction
Requirements
- 3 to 5 years of experience in customer success client acquisition business development account management recruitment or consulting
- Strong ability to conduct client need analysis
- Hands-on experience with CRM systems preferably Zoho CRM
- Confident communication and questioning skills
- Strong follow-up discipline
- Consultative sales mindset
- Ability to work independently in a remote setup
- Someone who respects systems data and accountability
Benefits
- Hybrid or fully remote working environment
- Exposure to UAE GCC and international clients
- Structured CRM-led working model
- Opportunity to grow with a fast-moving recruitment and talent advisory firm
- Performance-driven culture with clear ownership and visibility
AED2500 - 5000 per month
Job description: Job Overview We are seeking a dynamic, result-oriented Business Growth Associate to drive adoption of our cutting-edge, AI-powered SaaS platform. This dual-impact platform empowers businesses to accelerate lead generation and business development...- ...optimizes and automates all levers of ecommerce growth for global brands, including advertising,... ...fulfillment, pricing, forecasting and customer service, through products like 3P... ...ChatGPT. Are you obsessed with data, partner success, taking action, and changing the game? If...
- ...As a Customer Success Manager, Civil Government, you will be responsible for managing and expanding relationships with a diverse range of... ...your book of business, ensuring long-term customer health and growth. Partner closely with Account Executives to build unified...
- ...The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM... ...to receive mentoring and coaching support to accelerate your growth. What You Bring ~2–3 years of experience supporting customers...
- ...company is looking for a commercially driven Client Success Manager to lead an existing customer-facing team, improve customer experience, protect revenue... ..., teams, escalations, renewals, retention, account growth, or recurring revenue. The role will focus on:...
- ...Role Overview The Customer Success Admin provides vital administrative and operational support to the Customer Success team, playing a... ...distribution of internal reports and dashboards related to customer growth, engagement, and retention metrics. Facilitating...
- ...The Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction...
- Our esteemed client is a successful multinational finance and business solutions provider, with operations in 28 countries worldwide.... ...range of innovative products and services. We are seeking a Customer Success Manager to build strong relationships with top performing...
- ...reduces friction, minimizes delays, and increases resilience in your logistics network. Role Overview We're looking for a Customer Success Specialist who is responsible for supporting users, managing operational escalations, tracking system-related issues, and...
- ...and foodservice operators. We are looking for an experienced Customer Success & Account Manager who is passionate about building long-term... ...closely with the sales manager and sales team to support account growth. * Ensure menus, and promotional material are correctly...
$25 - $26.5 per hour
...Position: Customer Success Coordinator Date Posted: August 20, 2026 Industry: Software / Healthcare Technology Employment Type: Full Time Experience: Not Specified Qualification: Bachelor’s Degree in Business Administration, Information Technology, Customer...- ...We are looking for a hybrid Creative Project Manager & Customer Success Manager to join Smartly’s Customer Success Team. This role blends... ...sitting at the intersection of execution, client partnership, and growth. You will lead the full lifecycle of multi-channel digital...
- ...The Role Our client is seeking a Technical Customer Success Manager (Implementation & Onboarding) fluent in English and Spanish (or French / European language) to lead the end-to-end technical onboarding and setup journey for global clients. Unlike traditional...
$90000 - $120000 per year
...Position: Customer Success Date Posted: July 26, 2026 Industry: Artificial Intelligence | Education Technology | Customer Success | Digital Storytelling Employment Type: Full Time Experience: 3+ years of experience in Customer Success, Education Program...$73338 - $104615 per year
...Position: Customer Support Associate Date Posted: August 07, 2026 Industry: Real Estate Technology... ...scale support operations. The successful candidate will oversee daily customer... ...opportunity with significant ownership and growth potential for a customer support...- ...wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Who You’ll Become The Customer Success Manager (CSM) works directly with customers to guide them through their...
- ...Position: Customer Success Manager (Americas) Date Posted: July 27, 2026 Industry: Software Technology | Artificial Intelligence | Customer... ...partnerships, solving problems, and driving business growth in a fast-paced technology environment. Key Responsibilities...
- ...Position: Growth Associate Date Posted: July 30, 2026 Industry: Healthcare Technology / Employee Benefits / B2B SaaS Employment... ...partnerships, and contributing to growth strategies. The successful candidate will work closely with the Chief Growth Officer, Partnerships...
- ...The Role The Growth Marketing Associate will be responsible for driving user acquisition, activation... ..., CRM and lifecycle campaigns, customer engagement programs, and growth experiments... ..., and Technology teams. The successful candidate will combine analytical thinking...
- ...real ownership of their work. As our next Account Associate, you'll help drive our growth in Partner Success building, shipping, and delivering results from day... ...Collaboration • Coordinate with Onboarding, Customer Support, and Tech teams to resolve partner issues...
- ...Every day. ROLE SUMMARY The role will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating...
- ...As an F&B Associate, you play a crucial role in ensuring exceptional guest experiences by... ...quality service and contribute to the overall success of the F&B operations. Key Job... ...friendly and professional manner. Take customer orders, answer questions, and make menu...
- ...Job Description The Head of Customer Support will be responsible for building and leading a world-class customer support and success function within our fintech payments ecosystem... ...Experience working in a fast-paced, high-growth startup or scale-up environment Job...
- ...Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting;... ...we enforce fair treatment, and provide growth opportunities for everyone. All... ...business, and invest back in our people. Our success in the industry is attributed to our...
- ...simplified the lives of more than 70 million customers, and built a platform where the region’s... ...About the role This role leads the growth function for Careem Food in Dubai and,... ...time with clear owners, milestones, and success metrics. Manage cross-team...
AED2500 - 3500 per month
...categories, is seeking a diligent and proactive Customer Sales Support Executive to join our... ...in Dubai, United Arab Emirates . The successful candidate will be a vital link between... ...contribute directly to our continued growth. Salary: AED 2,500 - AED 3,500 per...- ...schedules, monitor progress, and identify risks and impacts to successful project delivery. You'll transform complex project data into clear... ...You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in...
- ...We are looking for a professional and customer-focused Customer Service Representative to join our team in the UAE. The successful candidate will be responsible for assisting customers, responding to inquiries, resolving service issues, and ensuring a positive customer...
- ...Experience: 3 Years Monthly Salary (AED): Unspecified Benefits: As per UAE Labor Law We are currently looking to add a Customer Relationship Manager to our professional and growing team in Dubai. The candidate is expected to be a high-level professional...
- ...Job Title – Junior Customer Support (Travel & Tourism) Location: Dubai, UAE About the Role We are seeking a friendly, customer... ...working environment Training and learning opportunities Career growth and development opportunities Apply now!...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate - Customer Success & Growth. Be the first to apply!
