eCommerce & Marketing Associate

Job Overview:

As our eCommerce & Marketing Associate you will be the engine behind our online brand presence. You will manage the day-to-day operations of our direct-to-consumer (D2C) platforms while executing the digital marketing campaigns that drive traffic conversion and customer retention. This is a 360-degree role requiring a unique mix of operational discipline analytical tracking and creative execution.

Key Responsibilities:

eCommerce Operations

• Manage storefronts (Shopify) ensuring accurate product listings pricing and inventory levels.
  

• Coordinate the order fulfillment cycle with logistics and warehouse partners to ensure fast shipping.
  

• Optimize the storefront user journey to improve conversion rates and remove checkout friction.
  

• Monitor and resolve customer inquiries returns and delivery escalations.
  

Digital Marketing

• Launch monitor and optimize paid ad campaigns across Meta Google Ads and TikTok.
  

• Manage the organic social media calendar and schedule content.
  

• Build and deploy automated email marketing flows (Klaviyo) for abandoned carts welcomes and newsletters.
  

• Track key performance metrics (traffic ROAS CPA and revenue) using Google Analytics (GA4).
  

Requirements

Qualifications:

Experience & Tools

• 2 to 3 years of hands-on experience running a D2C e-commerce brand or working at a digital agency.
  

• Proficiency with e-commerce platforms (Zoho Commerce) and email tools (Zoho Marketing and Zoho Campaigns).
  

• Direct experience navigating Meta Ads Manager and Google Ads dashboards.
  

• Familiarity with Google Analytics (GA4) to pull traffic and user behavior data.
  

Skills & Traits

• Strong copywriter for product pages ad creatives and promotional emails.
  

• Basic graphic and video editing skills (Canva Photoshop or CapCut).
  

• Highly organized self-starter capable of managing both operational logistics and creative briefs.
  

• Data-driven mindset with a focus on hitting acquisition and retention targets.
  

Benefits

Work Flexibility & Environment

• Hybrid Work Schedule: Flexibility to work from home 5 days a week.
  

• Flexible Hours: Core hours policy to help manage work-life balance.
  

• Modern Workspace: Dynamic collaborative office environment with a flat organizational hierarchy.
  

Health & Wellness

• Premium Health Insurance: Comprehensive medical coverage including dental and vision.
  

• Paid Annual Leave: 21 calendar days of paid vacation per year plus official UAE public holidays.
  

Growth & Development

• Learning & Development Stipend: Budget for digital marketing certifications e-commerce courses or attending industry conferences.
  

• Career Progression: Clear path toward a Managerial or Head of eCommerce role as the brand portfolio expands.
  

• Product Discounts: Generous employee discounts across all SLQ Global partner brands and wellness products.
  

Required Skills:

Required Education and Experience: High school diploma or equivalent; Associates or Bachelors degree preferred. Proven experience in an administrative customer service or operations role. Experience with order processing and fulfillment is a plus.