Supervisor - Retail Shop - Real Madrid World
Dubai Parks and Resorts
United Arab Emirates
Job Description
About Dubai Holding Entertainment:
Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.
Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
Dubai Parks and Resorts, the Middle East’s largest multi-themed leisure and entertainment destination. The newest concept, T-REX Glamping, offers premium short-stay accommodation in air-conditioned tents and family suites, alongside themed dining and dinosaur-inspired entertainment.
The destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
Job Overview:
Here’s your chance to step into the role of Supervisor - Retail at Real Madrid World in Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:
Partner with Visual merchandising team to enhance store visual display to enhance sales revenue
Develop and implement policies, procedures and processes for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the ‘continuous process improvement’.
Ensure that productivity and service delivery of the department is improved on continuous basis by keeping team members motivated and retained.
Know, Ensure and Follow compliance of all Health and Safety procedures and processes by oneself and the team members as stated by the municipality and the company.
Support the management by ensuring the attendance of department team members for the completion of required trainings for health and safety compliance required.
Consistently strives to offer assistance to achieve high quality service and ensure consistent service standards across team members
Lead, motivate and manage store team to achieve targets
Building team spirit and motivating the team by bringing out the best qualities of each team member
Understand and interpret store P&L and exercise good operating expense control
Analyse sales trend and ensure store revenue and per cap growth
About you:
- 5 years retail experience, with at least 2 years in a supervisor position
Preferably has theme park retail operations experience
Strong in retail operations management
Ability to work in a fast pace and dynamic theme park environment
- Ability to work in an outdoor environment and to stand for long hours
Work on a rotating shift including weekends and public holidays
About the Benefits:
In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
Job Info
- Job Identification 112631
- Posting Date 01/13/2026, 05:59 AM
- Apply Before 02/27/2026, 08:00 PM
- Degree Level Bachelor's Degree
- Job Schedule Full time
- Locations DXB Entertainment, Sheikh Zayed Road, Dubai, AE
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