Average salary: AED13,500 /monthly
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- ...service requests, and ensuring smooth IT operations. The ideal candidate should have a strong foundation in IT Service Management (ITSM) practices and basic knowledge of Microsoft Office 365. Responsibilities ~ Act as the first line of support for IT-related incidents...
$22000 per hour
...The objective of this requirement is to improve our current setup across ITSM, CMDB, Discovery, and BMC Client Management (BCM), with a strong focus on IT Asset Management optimization and overall platform efficiency. We are specifically looking for a resource with the...- ...stakeholder management abilities • Strong knowledge of: • ServiceNow platform architecture and workflows • IT service management (ITSM) processes • API integrations and system connectivity • Software testing and release support Salary Range (By State): • $78...
- ...resolution across data pipelines, coordinates with platform engineering, Data Engineers and data domain teams, and applies structured ITSM, change and problem management to reduce recurring issues. Working knowledge of investment-management data domains (portfolio/...
- ...or service delivery Strong working knowledge of Windows environments, MS Office, and core networking protocols Experience with ITSM frameworks and tools (ITIL certification or practice knowledge required) Relevant certifications such as CCNA, MCP, MCSA, MCITP,...
- ...user lifecycle management. * Experience with IT asset management, software licensing, vendor management, IAM, endpoint management, ITSM tools, and process automation. * Knowledge of SOC 2, ISO 27001, GDPR, and audit preparation. #### Preferred Qualifications *...
- ...problems across Windows macOS and Linux environments. Log categorize and escalate support tickets using our IT service management (ITSM) platform. Collaborate with senior engineers to resolve incidents and implement solutions. Contribute to knowledge-base...
- ...enterprise environment • Strong understanding of business applications and operational support practices (e.g., ITSM/ticketing tools, incident & request management, SLAs) • Functional knowledge of Point of Sale (POS) systems, including...
$7000 per hour
...hardware, software, and network issues in a timely and efficient manner; escalate unresolved issues to Tier 2/3 support according to ITSM processes. Assess urgency and business impact for all support requests. Manage service requests including new computer setups,...$82400 - $103000 per year
...iterative solutions Candidate Requirements: • 3+ years of hands-on experience in ServiceNow development • Strong experience with ITSM, PPM, FSM, CSM, or App Engine preferred • Proficiency in ServiceNow scripting including business rules, UI policies, client...- ...virtualization, and firewalls ~ Experience with LAN/WAN, VPN, WLAN, and cloud platforms (Azure preferred) ~ Knowledge of ITIL and ITSM practices ~ Fluent English; Arabic language skills are a plus Qualities & Work Approach: Strong problem-solving and...
- ...configurations. • Support and maintain SAN/NAS storage systems. • Manage FTP servers and data transfer services. • Work within ITSM systems for incident, change, and problem management. Technical Skills & Experience • Strong experience with Veeam and...
- ...printers, barcode readers, laser printers, and mobile printers. - Monitor and maintain IT assets, tagging them accurately in the ITSM tool. Help Desk Operations: - Act as the first point of contact for IT-related issues, providing timely resolutions within defined...
AED7000 - 9000 per month
...Experience with structured cabling and fiber troubleshooting • Familiarity with IP telephony and firewall concepts • Experience using ITSM tools such as ServiceNow or Remedy • Strong troubleshooting and communication skills • Ability to work efficiently in onsite...- ...Experience in Implementation of ITSM, ITIL frameworks Experience in Implementation of tool - Jira or ServiceNow or equivalent ITMS tools Deep understanding of the Incident Lifecycle Management, Problem Management Project planning Risk and Issue Management...
Virtusa Corporation
Dubai4 days ago
