Average salary: AED13,500 /monthly
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AED13000 - 14000 per month
...Position: Analyst – ITSM Data & Business Insights Date Posted: April 1, 2026 Industry: Aviation / Information Technology / Data Analytics / IT Service Management Employment Type: Full Time Experience: Minimum 3 years of experience in ITSM data analytics...- A technology services firm in Dubai is looking for an IT Service Engineer to lead and enhance IT service delivery operations. Responsibilities include managing end-user support, overseeing IT service processes, and ensuring compliance with SLAs. The ideal candidate has ...
Uney GmbH
Dubai4 days ago - ...ServiceNow ITSM: Key Skills Required: Solid experience in implementing core IT Service Management (ITSM) modules (Incidents Problems Changes etc.) Capable of configuring out-of-the-box and custom workflows Deep understanding of best practices and process improvements...
Virtusa
Dubai17 days ago - ...Job Description: Key Responsibilities: Gather analyze and document business requirements for ITSM processes using ServiceNow Collaborate with stakeholders to identify business challenges and opportunities for improvement Translate business needs into detailed...
DXC Technology
Dubai17 days ago - ...to achieve in the firm/what impact does the role create Leads the pre-sales and solution development for IT Service Management (ITSM) managed services. Responsible for crafting scalable SLA-driven solutions leveraging industry-standard tools (e.g. ServiceNow BMC MicroFocus...
PricewaterhouseCoopers
Dubai24 days ago - ...., transmission, SDH/DWDM, microwave, networking equipment). Experience of IT Asset Management (ITAM) and IT Service Management (ITSM) frameworks. Basic GIS or mapping tools knowledge. Ability to verify, reconcile, and validate large datasets. Attention to...
- ...Experience in servers’ migration (on-prem & on-cloud) 7. Experience in Veeam & Arcserve backup and troubleshooting. 8. Experience in ITSM system. 9. Experience in root cause analysis. To perform this job successfully, an individual must be able to perform each...
- ...Media Player etc. Knowledge of industry accepted standards and best practices related to Information Management operations, and with ITSM best practices. Must be able to accurately report information in a timely manner Must be able to prioritize and evaluate high...
- ...environments, including endpoint management, remote connectivity, and DEX platforms. ~ Experience with SaaS applications such as RMM, ITSM, Asset Management, and Observability tools. ~ Hands-on experience with APIs, scripting, virtualization, cloud computing, and...
- ...complete certification within probation period Preferred certifications include: Networking: CCNA / Network+ Security: Security+ ITSM: ITIL Foundation Firewall / Security Vendor: Fortinet NSE4/FCP (advantage) Tools & Platforms (Preferred Exposure) PSA/...
Heidi Chef Solutions LLC
Dubai5 days ago - ...configurations. • Support and maintain SAN/NAS storage systems. • Manage FTP servers and data transfer services. • Work within ITSM systems for incident, change, and problem management. Technical Skills & Experience • Strong experience with Veeam and...
- ...printers, barcode readers, laser printers, and mobile printers. - Monitor and maintain IT assets, tagging them accurately in the ITSM tool. Help Desk Operations: - Act as the first point of contact for IT-related issues, providing timely resolutions within defined...
- ...maintenance of policy, standards, procedures and documentation for security. Other Roles and Responsibilities Adherence to the company ITSM practice by following mandated practices and patterns. Contribution to security. Accounting for personal daily time and...
Amphora
Dubai1 day ago - ...HIPAA, PCI-DSS). # Integration and Automation: # Configure and manage integrations between Splunk and other systems (e.g., SIEM, ITSM, cloud platforms). # Develop and maintain automated workflows and scripts to streamline data collection and analysis. #...
Trivanet
Dubai3 days ago - ...the organization . If you have strong ServiceNow architecture experience, enterprise integration knowledge, and expertise in ITSM/ITOM platforms , this could be your next exciting career move! Requirements Must-Have Skills: Strong experience in ServiceNow...
Raqmiyat
Dubai3 days ago - ...platforms and tools (e.g. SIEM, IAM, CASB, WAF, DLP, EDR, and cloud security solutions). Strong understanding of IT service management (ITSM), Agile, ITIL, and PMP methodologies. Experience working with cybersecurity compliance, governance, and regulatory frameworks....
Yallo Retail
Dubai5 days ago - ...standards. Manage IT assets and device lifecycle (MacBooks, iPhones) leveraging Mosyle/Intune MDM solutions. Process Improvement & ITSM Best Practices Ensure consistent application of ITSM best practices (Incident, Request, Change, Problem Management)....
Uney GmbH
Dubai4 days ago - ...in a global teamAwareness of Cyber Security and Information Security principles Operational experience of ServiceNow or similar ITSM system with an understanding of Incident Management; Change Management; Request Fulfilment practices. Excellent communication skills...
Lucy Group
Dubai5 days ago - ...systems, or digital command-and-control infrastructure Understanding of software system lifecycle support and IT service management (ITSM) is a plus Arabic language proficiency is an advantage Proficiency with DAEP/DWC site access protocols and safety enforcement...
ANRA Technologies, LLC
Dubai3 days ago - ...trends and solutions. Previous experience in sourcing and managing external suppliers. Solid IT service process experience and familiarity with ITSM systems. Mandarin language capability is an advantage due to communication with Shanghai HQ. #J-18808-Ljbffr...
Fuku
Dubai4 days ago - .../3 technical support to end users, resolving hardware, software, and connectivity issues. Escalate and manage issues through the ITSM ticketing system. Support onboarding and offboarding processes, including account provisioning and device configuration. Contribute...
CMiC
Dubai2 days ago - ...providing technical assistance remotely and in person. Candidates must have hands-on experience with Windows and MAC OS and a strong understanding of ITSM practices. Excellent communication skills and problem-solving abilities are essential for this role. #J-18808-Ljbffr...
Intertec Systems
Dubai5 days ago - ...~ Familiarity with ERP LMS and other university digital systems is an advantage. ~ Basic understanding of IT service management (ITSM) and ticketing systems. ~ Excellent written and verbal communication skills in English. ~ Strong organizational skills attention...
AUE
Dubai7 days ago - ...platforms containerization (Kubernetes Docker) Scripting or automation knowledge (e.g. PowerShell Python or Groovy) Familiarity with ITSM tools like ServiceNow Good communication skills for cross-team collaboration Required Experience: Unclear Seniority...
Linkinghumans
Dubai5 days ago - ...Job Description: Service Desk Support - Log and update tickets accurately in ITSM tool under supervision. - Resolve basic L1 issues (password resets O365 mailbox creation Teams setup). - Ensure timely response and seek assistance from senior consultants when...
People Perfect
Dubai6 days ago - ...robust incident response procedures Own SLAs performance and uptime metrics for internal and customer-facing systems Implement ITSM best practices (incident change capacity management) Security & Compliance Partner with security teams to ensure compliance (...
uSoftware
Dubai8 days ago - ...capabilities of the ServiceNow platform. Implementation and Integration: Lead the implementation of ServiceNow modules including ITSM ITOM HRSD CSM and others as required. Oversee the integration of ServiceNow with other enterprise systems and applications....
DXC Technology
Dubai17 days ago - ...administration including Exchange Teams SharePoint and OneDrive. ~ Experience using ManageEngine or similar IT service management (ITSM) tools. ~ Familiarity with networking fundamentals (LAN/Wi-Fi/VPN). Follow the Black Pearl channel on WhatsApp To view...
Black Pearl Consult
Dubai26 days ago - ...who embodies the following: Education: Bachelors degree in Information Technology Computer Science or a related field ITIL ITSM or PMP certification strongly preferred Relevant technical certifications (e.g. Microsoft Certified Systems Administrator Cisco CCNA...
Beyond ONE
Dubai26 days ago - ...quality initiatives. Provide first and second line support for CRM users resolving incidents and fulfilling service requests via the ITSM process. Develop and maintain documentation including configuration records runbooks process maps and training materials. Plan...
NAFFCO
Dubai26 days ago
