Search Results: 145 vacancies
...complaints.
Provide first and second line technical support, answering user queries relating to hardware and software problems, via helpdesk portal, desk visit, phone, collaboration tools, and email.
Researching required information using available resources....
Provide first and second line technical support answering user queries relating to hardware and software problems via
desk visit phone and email
Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalating...
...A new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experienced IT Helpdesk Support Analyst interested in working in a standalone role, working in a quite demanding work environment. You will primarily be...
...Information Technology Helpdesk Jobs in Dubai
For More Top Organization Jobs:
1- Agent, Information Technology Helpdesk
Job: Full Time
Location: Dubai, UAE
Description:
The IT Helpdesk Agent is responsible for the day to day service delivery and operations...
...IT Helpdesk Officer Jobs in Dubai, UAE by Al Ghurair Investment | ArabJobs.com
IT Helpdesk Officer
Al Ghurair Investment
- Dubai, UAE
Posted In 24/6/2013 Apply For Job
Applicants 75
Views 5359
Job Description Provide IT users at Al Ghurair with...
Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization...
1- HR Helpdesk Executive
Job: Full Time
Location: Dubai, UAE
Description:
You will be the key point of contact of various business units with regards to any HR affairs.
In attending HR Hotline, you will ensure that abandoned calls are kept at a minimum and...
...Helpdesk Coordinator (Temporary)
Job: Full Time
Location: Ajman, UAE
Description:
The helpdesk coordinator is responsible for providing support and assistance to the users by troubleshooting the technical issues and providing the appropriate resolutions for...
...IT Helpdesk Engineer Jobs In Dubai,UAE | Geolog Surface
Description:
We are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature...
...Help Desk (CAFM)
Answer inbound calls and log them on CAFM.
Make outbound calls to process customer complaints.
Maintain helpdesk-related documents.
Ensure smooth coordination between help desk and operations.
Maintain knowledge of helpdesk policies and...
...and administrative computing related problems.
Under the supervision of the superior in charge
Manage the daily operations of the helpdesk using helpdesk software, ensuring recording and follow-up of all requests to provide an efficient and quality customer service to...
...Job Description:
The Helpdesk Executive provides technical support and assistance to end-users for hardware, software, and network-related issues. They respond to inquiries, resolve problems, and offer guidance to customers via phone, email, or in person. The Helpdesk...
...will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident has been...
AED5001 - 7000 per month
...Job
Roles & Responsibilities
IT Helpdesk Engineer
GEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce in excess of 1,500 and operations in 40+ countries. The company seeks to add an...
...IT Helpdesk & Developer Jobs In Dubai 2022 | Long Shine Equipment & Supplies Pte Ltd
Job Responsibilities:
Provide remote support to do basic troubleshooting
Provide day-to-day technical support to end users and ensure the smooth running of computers, network...
Manage the help desk team and evaluate performance
Ensure customer service is timely and accurate on a daily basis
Recruit, train and support help desk representatives and technicians
Set specific customer service standards
Contribute to improving customer ...
...Handling & Help Desk (CAFM)Answer inbound calls and log them on CAFM.Make outbound calls to process customer complaints.Maintain helpdesk-related documents.Ensure smooth coordination between help desk and operations.Maintain knowledge of helpdesk policies and procedures...
...Experience using a Ticketing system
Experience providing support via remote tools
Experience handling Technical Service Tickets
Professional IT Certifications.
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business....
Job Description:
Accept inbound requests via phone, chat, email and ticket queues
Record and process incidents and service requests according to process specifications.
Communicate with users to understand issues and provide solutions.
Document and resolve...
...harmonious relationships with the client, tenants and visitors and respond to any complaints promptly. Any issues to be reported to the helpdesk.
• All work is to be performed as per HSE regulations, municipal by-laws, government legislation and Building codes.
• Develop...