IT helpdesk (l1) jobs

 ...answering user queries relating to hardware and software problems, via helpdesk portal, desk visit, phone, collaboration tools, and email....  ...daily performance of Helpdesk and technical systems Resolve IT Support issues, aiming to resolve as many calls as possible as first... 

Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer ...

 ...IT Helpdesk Officer Jobs in Dubai, UAE by Al Ghurair Investment | ArabJobs.com IT Helpdesk Officer Al Ghurair Investment - Dubai, UAE Posted In 24/6/2013 Apply For Job Applicants 75 Views 5359 Job Description Provide IT users at Al Ghurair with... 

 ...IT Server Support -L1 Dubai, United Arab Emirates | Posted on 07/17/2023 Deploy Operating SystemImages on laptops. Install and configureBusiness applications Migrate user data andprofile to new system Manage the distributionand inventory of computer equipment... 

 ...filled A new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experienced IT Helpdesk Support Analyst interested in working in a standalone role, working in a quite demanding work environment. You will primarily be... 

 ...accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from...  ...be required to escalate it to the proper group or organization. IT Help Desk Specialist is responsible for Customer Satisfaction... 

 ...The job posting is outdated and position may be filled Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality... 

 ...responses and disaster recovery plans. Verifying and coordinating security plans with outside vendors. Creating procedures for IT employees and training them in security awareness. Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers... 

 ...IT Helpdesk Engineer Jobs In Dubai,UAE | Geolog Surface Description: We are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature... 

Client Introduction: In this role you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects...

 ...Information Technology Helpdesk Jobs in Dubai For More Top Organization Jobs: 1- Agent, Information Technology Helpdesk Job: Full Time Location: Dubai, UAE Description: The IT Helpdesk Agent is responsible for the day to day service delivery and operations... 

 ...Expected resolution rate between 50% - 80%. Summary of Responsibilities: Basic understanding of computer technology and IT support Six months – 1 year help desk experience perferred Experience in customer service ideally gained in a customer facing... 

Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization...

 ...L1 Network Engineers | Sundus Dubai Sundus is a leading global HR solutions provider with over 25 years of experience. The company is 100% Emirati-owned and managed, with a highly diversified international team that has extensive experience in human resource management... 

~ Application Support Engineer (L1 & L2) for UAE Application Support Engineer (L1 & L2) for UAE The job posting is outdated and position may be filled VAM Systems is currently looking for Application Support Engineer (L1 & L2) for our UAE operations with the... 

 ...IT Helpdesk & Developer Jobs In Dubai 2022 | Long Shine Equipment & Supplies Pte Ltd Job Responsibilities: Provide remote support to do basic troubleshooting Provide day-to-day technical support to end users and ensure the smooth running of computers, network... 

 ...Helpdesk Coordinator (Temporary) Job: Full Time Location: Ajman, UAE Description: The helpdesk coordinator is responsible for...  ...of the services as per the rules and regulations of the Office IT at AU as well as by abiding by its quality standards. Recognizes... 

 ...information technology, or similar. ~3-5 years of experience as an IT support specialist. ~ Exceptional ability to provide technical...  ...determine IT needs and train end-users. ~ Proficiency in IT helpdesk software, such as Freshservice and SysAid. ~ Experience in... 

 ...via email Valid email field required Send jobs • Follow Group IT procedure to maintenance, secure and installation for all...  ...administration. • Ensure network security and connectivity. • Helpdesk remote and local support. PROFILE • At least 15 years experience... 

Experience required : 2-3 years of SOC Monitoring Job description: Willingness to work shifts as part of a 24×7 team Provide proactive defence against cyber security threats. Monitor a range of security systems, resolving and documenting findings accurately...