Search Results: 15,861 vacancies
...Provide first and second line technical support answering user queries relating to hardware and software problems via
desk visit phone and email
Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalating...
...improving customer support by actively responding to queries and handling complaints
Establish best practices through the entire technical support process
Follow up with customers to identify areas of improvement
Develop daily, weekly and monthly reports on help...
...and responding to customer inquiries and complaints.
Provide first and second line technical support, answering user queries relating to hardware and software problems, via helpdesk portal, desk visit, phone, collaboration tools, and email.
Researching required...
...Helpdesk Coordinator (Temporary)
Job: Full Time
Location: Ajman, UAE
Description:
The helpdesk coordinator is responsible... ...providing support and assistance to the users by troubleshooting the technical issues and providing the appropriate resolutions for the same....
...the UAE. Our client is recruiting for a well-experienced IT Helpdesk Support Analyst interested in working in a standalone role, working... ...a law firm would be a plus
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer...
...Experience using a Ticketing system
Experience providing support via remote tools
Experience handling Technical Service Tickets
Professional IT Certifications.
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business....
...Information Technology Helpdesk Jobs in Dubai
For More Top Organization Jobs:
1- Agent, Information Technology Helpdesk
Job: Full Time
Location: Dubai, UAE
Description:
The IT Helpdesk Agent is responsible for the day to day service delivery and operations...
...completion of priorities
Develop strong working relationships with internal stakeholders including, Service Operations Managers, Technical Product Writers, and others as required
Task management: stay on top of content requests within a sprint board; ensure tasks...
...Handling & Help Desk (CAFM)Answer inbound calls and log them on CAFM.Make outbound calls to process customer complaints.Maintain helpdesk-related documents.Ensure smooth coordination between help desk and operations.Maintain knowledge of helpdesk policies and procedures...
1- HR Helpdesk Executive
Job: Full Time
Location: Dubai, UAE
Description:
You will be the key point of contact of various business units with regards to any HR affairs.
In attending HR Hotline, you will ensure that abandoned calls are kept at a minimum and...
...IT Helpdesk Officer Jobs in Dubai, UAE by Al Ghurair Investment | ArabJobs.com
IT Helpdesk Officer
Al Ghurair Investment
- Dubai, UAE
Posted In 24/6/2013 Apply For Job
Applicants 75
Views 5359
Job Description Provide IT users at Al Ghurair with...
Job Description:
Accept inbound requests via phone, chat, email and ticket queues
Record and process incidents and service requests according to process specifications.
Communicate with users to understand issues and provide solutions.
Document and resolve...
...IT Helpdesk Engineer Jobs In Dubai,UAE | Geolog Surface
Description:
We are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature...
...Head of Technical Support at ProFinda
ProFinda is now looking for a dedicated individual to join our team as the Head of Technical... ...least 5 years in a leadership role
Experience using a Support Helpdesk tool such as Jira Service Desk, Zendesk or similar.
Strong...
...of the superior in charge
Manage the daily operations of the helpdesk using helpdesk software, ensuring recording and follow-up of all... ...and walk-in support as part of the helpdesk to ensure all technical requests and issues are responded to in a timely and quality manner...
...Make outbound calls to process customer complaints.
Maintain helpdesk-related documents.
Ensure smooth coordination between help... ...skills with the ability to communicate effectively with both technical and non–technical staff.
Excellent interpersonal skills with...
...Job Description:
The Helpdesk Executive provides technical support and assistance to end-users for hardware, software, and network-related issues. They respond to inquiries, resolve problems, and offer guidance to customers via phone, email, or in person. The Helpdesk...
...Overview
Presight is looking for an experienced Helpdesk executive to supervise/Monitor system performance/status, Ticket management... ...3 years of experiences in engineering/computer operation, Technical Support, Helpdesk and IT area.
A bachelor's degree in engineering...
..., imaging and diagnostics to digitization programs, manufacturing and cutting-edge research.
We are looking for an experienced Technical Lead whom has successfully guided engineering teams to deliver technical excellence and value to customers.
Reporting to an Engineering...
...Job Description
Technical Recruiter
On-site Dubai, Dubai, United Arab Emirates Non-Tech Full time
Description
AHOY!
Welcome to a world of empowerment, your career is going to be out on a fast track with one of the fastest-growing companies in the MENA...