Cluster Revenue Manager

Role Overview

The Cluster Revenue Manager is responsible for leading revenue strategy and management across both Banyan Tree Dubai and Delano Dubai ensuring optimal occupancy Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR). This role oversees pricing distribution forecasting and data-driven strategies across the cluster working closely with operational and commercial teams to maximize revenue and profitability while maintaining alignment with brand standards.

Key Responsibilities

Revenue Strategy & Management

• Lead cluster-wide revenue management initiatives optimizing occupancy ADR and RevPAR across both properties.

• Monitor market trends competitor pricing and booking patterns to identify revenue opportunities and mitigate risks.

• Develop and manage forecasts budgets and financial reports to support operational and strategic decision-making.

• Ensure revenue strategies are aligned across properties while accommodating property-specific business dynamics.

Distribution & Channel Optimization

• Oversee all online and offline distribution channels across the cluster maximizing revenue and market visibility.

• Ensure content accuracy rate parity and competitive positioning on OTAs GDS and direct booking platforms.

• Drive initiatives to increase direct bookings and enhance overall channel performance.

• Partner with e-commerce marketing and reservations teams to execute promotional campaigns and pricing strategies effectively.

Data Analysis & Reporting

• Analyze guest segmentation booking patterns and performance metrics to identify trends opportunities and areas for improvement.

• Prepare cluster-level reporting dashboards and insights for senior leadership to guide strategic decisions.

• Implement and monitor key performance indicators (KPIs) for revenue management across both properties.

Collaboration & Cross-Functional Support

• Collaborate with Sales Marketing Front Office and Operations teams to ensure revenue strategies are aligned with promotions packages and guest experience initiatives.

• Provide guidance and support to operational teams on pricing decisions packaging and upselling strategies.

• Act as a mentor and point of reference for revenue management teams at both properties promoting knowledge-sharing and best practices.

Systems & Process Management

• Oversee revenue management systems (RMS) property management systems (PMS) and distribution tools to ensure data integrity and efficiency.

• Maintain and improve revenue management processes tools and reporting mechanisms across the cluster.

The Cluster Revenue Manager plays a pivotal role in driving revenue performance for Banyan Tree Dubai and Delano Dubai. By leading pricing distribution and strategic revenue initiatives this role directly impacts profitability market positioning and the overall commercial success of the cluster.

Qualifications :

• Bachelors degree in Hospitality Management Business Finance Economics or related field; Masters / MBA preferred.

• 710 years of progressive revenue management experience in luxury or upscale hospitality with at least 35 years in a cluster or multi-property role.

• Strong analytical and financial modeling skills with a data-driven approach to decision-making.

• Proficiency in revenue management systems PMS GDS/OTA platforms and reporting tools.

• Excellent leadership communication and stakeholder management skills.

• Strong commercial acumen strategic thinking and ability to work under pressure in a fast-paced environment.

Additional Information :

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare competitive salary and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think make and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed innovative culture

Remote Work :

No

Employment Type :

Full-time