Marine Technician | Al-Futtaim Automotive | FAMCO

Job Requisition ID: 178140 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

• The technician is responsible for ensuring prompt and efficient troubleshooting, servicing, and repair of marine power generators, with an emphasis on first-time-right repairs. They must stay updated with technical advancements and maintain stringent communication and reporting standards to ensure seamless operation and customer satisfaction. A major component of the role involves proactive problem-solving both on-site and in the workshop to prevent breakdowns and ensure optimal unit uptime, thus minimizing potential penalties. The technician also provides 24/7 service support and emergency assistance as required.

General

• Work independently with minimal direction to troubleshoot and repair power generators.
• Share technical knowledge and provide guidance to team members for achieving excellence.
• Perform routine checks and services to ensure trouble-free operation and suggest additional necessary repairs.
• Conduct service, troubleshooting, repair, and replacement of mechanical and electrical components.
• Expand technical skills to cover new products and systems.
• Ensure minimal repeated service-related complaints and zero customer complaints regarding behavior or attitude on site.
• Proactively identify and solve potential problems in the workshop and field.
• Maintain effective communication with Foreman, Service Advisor, and Service Manager regarding work required.
• Utilize tools and best practices described in service manuals, SOW, and wiring diagrams to avoid rework.
• Pay attention to details, standards, and specifications, adhering to the standard operating procedure.
• Use service checklists and implement instructions from workshop manuals and wiring diagrams to ensure tasks are completed as directed.
• Monitor productivity and efficiency reports and manage number of reworks and KPI reports.

• Proficient troubleshooting skills for power generators.
• Ability to work independently and with minimal supervision.
• Strong communication skills, especially in technical contexts.
• Proven competency in using tools and manuals for efficient servicing.

• Technical Education or Apprenticeship in relevant fields.
• Diploma in Technician/Generators/Automobile Engineering.
• Proven technical expertise in servicing, repairs, and troubleshooting independently.
• At least 5-10 years of experience with power generators.
• Effective communication skills in English; knowledge of Arabic is beneficial.
• Valid driving license.
• Strong interpersonal and teamwork skills.
• Experience in accurate reporting and record-keeping of service tasks.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.