Strategic Import & Warehouse Logistics Lead

Role Overview

The primary focus of this role is to integrate retail “communicating & selling” processes with the “supplying” processes at the store level, ensuring a seamless flow of goods and services. This position will ensure strong alignment between supply and demand to achieve the agreed-upon service levels while minimizing costs. Additionally, it involves overseeing logistics operations at the external warehouse and stores for efficiency.

Key Responsibilities

• Operational:
• Ensure stock availability, minimize shortages, and optimize goods flow between warehouses and stores.
• Manage efficient warehouse operations, including storage, handling, and adherence to IKEA standards.
• Oversee import logistics, including documentation, customs clearance, duty payments, and transportation coordination.
• Supervise warehouse capacity planning, replenishment processes, and damage control.
• Commercial:
• Build and maintain relationships with local authorities and third-party logistics partners.
• Contribute to sales growth by ensuring stock availability and optimizing warehouse productivity.
• Develop and implement logistics strategies aligned with commercial goals.
• Financial:
• Monitor goods flow to achieve profit and loss targets.
• Coordinate cost control and budgeting activities within logistics operations.
• Ensure financial accountability for claims, import-related expenses, and process efficiencies.
• People Management:
• Provide guidance, coaching, and training to logistics teams.
• Foster a strong IKEA culture focusing on diversity, trust, and open communication.
• Develop and implement succession planning and personal development programs for team members.
• Compliance & Safety:
• Ensure operations meet global/national standards, including health, safety, and environmental protocols.
• Utilize standardized systems and working methods to ensure compliance.

Required Skills for Success

• Proficient in MS Excel and other Microsoft programs.
• Strong written and verbal communication skills in English.
• Ability to work with schedules and meet deadlines.
• Strong planning, implementation, and monitoring abilities.

Qualifications & Experience

• Bachelor’s degree in commerce or an equivalent field.
• 3-5 years of experience in logistics, supply chain management, warehousing, or shipping line operations.