CX Analytics Manager — Drive Customer Experience Growth
Majid Al Futtaim
Majid Al Futtaim in Dubai seeks a Manager – CX to lead all CX analytics, drive customer insights, and translate findings into actions for markets and BU leadership. You will oversee data from feedback sources and deliver visual dashboards and monthly KPI reports.
The role requires a Bachelor's degree or higher in business/marketing/communications, 3–5 years in CX, and strong problem-solving with knowledge of CX metrics. Collaboration across functions to implement improvements is essential.
#J-18808-Ljbffr- ...The Customer Experience Consultant is responsible for delivering... ...customer requirements, drives operational excellence... ...and supports customer growth through close... ...closely with the Global CX Consultant and the wider... ...locations. Independently manage routine operational...
$123000 - $180900 per year
...Position: Customer Experience Manager Date Posted: July 27, 2026... ...Customer Experience (CX), Client Enablement,... ...professional who can drive initiatives that improve... ...and overall business growth. The successful candidate... ...work closely with analytics, product, creative,...- ...data derivations to improve customer service relationships and assist... ...in customer retention, and drive growth. Act as the first point... ...predictive model). Build analytic reporting foundation for... ...Churn Prevention. Required Experience Experience with business...
- ...Position: Customer Experience Consultant Date Posted... ...Experience (CX) Experience Qualification... ..., Marketing, Management, Information... ...transformation, and revenue growth solutions. The... ...solutions, analytics, and process... ...project teams. • Drive business development...
- ...make them feel certain. You'll lead our immersive presentation experience — a walkthrough that lets a client stand inside their villa... ...discipline: you can describe your own system for never losing a lead • UAE experience preferred; valid UAE driving licence an advantage...
$120000 - $180000 per year
...Position: Customer Experience Consultant Date Posted: July... ...Transformation | Revenue Growth Employment Type:... ...Customer Experience (CX) Experience,... ...Marketing, Technology, Management, or a Related Field... ...using data, automation, analytics, and proven industry...- ...professionals use an all-in-one platform to manage their entire operations with an intuitive... ...appointment bookings, point-of-sale, customer records management, marketing automation,... ...Given our exciting and progressive growth plans, we are looking for an exceptional...
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$90593 - $111157 per year
...Position: Customer Experience Strategist Date Posted: July 26, 2026 Industry: Healthcare | Pharmacy Benefits Management | Customer Experience | Digital Transformation Employment Type... ...with business objectives. • Support CX/DX strategic planning and implementation...$70000 - $95000 per year
...Position: Customer & Digital Experience Specialist Date Posted: August 4, 2026 Industry: Electrical... ...experience, sales enablement, CX, website operations, or a similar role... ...experiences through digital content management, website operations, workflow improvements...- ...data-driven, and customer-obsessed Senior Specialist... ...join our Customer Experience team at Talabat.... ...customer feedback analytics—specifically... ...discovery pieces that drive customer-centric... ...Collaborate with CX, product, operations... ...and time management abilities in a fast...
$21 - $26 per hour
...Position: Specialist, Customer Experience Date Posted: 16 August 2026 Industry: Healthcare Technology / Customer Service Employment... ...organizational skills with strong attention to detail. • Ability to manage multiple customer interactions effectively. • Passion for...$150 per month
...investment advisors, wealth managers, hedge funds, and... ...to Alpaca's rapid growth. If you align with our... ...Your Role: As a Customer Success Manager at Alpaca... ...they have a positive experience leading to successful... ...customers, accountable for driving healthy and constant relationships...$100000 per month
...the full payment experience so restaurants can... ...work. As our next Growth Marketing Director, you'll help drive our growth in B2B... ...Ads, and LinkedIn, managing $100K+ in monthly... ...hospitality, and customer experience What... ...with Tableau, Google Analytics, or similar analytics...- ...are looking for a data-driven and customer-obsessed Growth Manager to drive acquisition, activation, retention... ...Growth, Product, Marketing, CRM, Analytics, and Business, owning the end-to end... ...lifecycle while continuously experimenting to improve key business metrics. The...
- ...Position: Customer Experience Specialist (Remote) Date Posted: August 2, 2026 Industry: Travel & Hospitality Employment Type: Full... ...: • Customer service principles and client relationship management. • Travel coordination, scheduling, and documentation....
- ...The Customer Success Manager will work with a high performing team of customer-centric professionals... ...Service, Product, Support and Sales to drive results. Responsibilities Serving... .... Requirements ~6+ years of experience in B2B SaaS customer success, account...
- ...Job Title: Growth Manager (Crypto / Blockchain) Location: Dubai,... ...marketing across multiple channels, driving measurable growth in one of... ...shape our marketing engine, experiment boldly, and scale results... .... Build and maintain analytics dashboards to track CPA, conversion...
- ...Customer Relations Team Lead • Fulfilment - CX • Dubai, UAE · Full-time,... ...the queue, not managing individual responses... ...you'll own Drive SM escalation... ...app Real growth : fast career... ..., and team experiences Our hiring... ...and your analytical thinking. You'...
- ...for an enthusiastic Customer Excellence Specialist... ...aspects of customer experience and operations with... ...standards. Analyze CX metrics and use... ...feedback, and structured growth plans to enhance... ...build team skills and drive performance. Plan and manage team schedules to maintain...
- ...These shared values drive our culture,... ...shape the end-to-end customer lifecycle... ...identify and unlock growth opportunities. Working... ..., and product experiences. Develop onboarding... .... Campaign Management Own the... ...operational complexity. Analytics and Operations...
- ...products and services. We are seeking a Customer Success Manager to build strong relationships with... ...merchants in retail and hospitality, driving customer success, and supporting... ...Qualifications & Skills Requirements : Experience in retail/hospitality/customer-facing...
AED2500 - 5000 per month
Be one of the first to apply...a dynamic, result-oriented Business Growth Associate to drive adoption of our cutting-edge, AI-powered... ...revenue targets. Relationship Management: Deliver exceptional product demonstrations... ...Requirements & Qualifications Experience: 01 years of experience in Sales, Business...- ...The Customer Engagement Manager is responsible for leading Brau’s central bookings and customer care team across multiple... ...quality bookings and delivers an exceptional brand experience. The role plays a critical part in driving revenue, optimising appointment utilisation,...
$22.82 - $30.83 per hour
...Position: Customer Experience Specialist Date Posted: July 15, 2026 Industry: Customer Experience... ...issues handled by vendor teams. • Manage customer complaints through multiple... ...experience is preferred. • Strong analytical and problem-solving abilities. •...- ...looking for an experienced Customer Success & Account Manager who is passionate about... ...sales team to support account growth. * Ensure menus, and... ...Requirements * Minimum 3 years’ experience in foodservice, foodstuff... .... * Valid Dubai driving licence and own car. * Experience...
- ...Summary We're looking for a Growth Manager - Platform Growth & Monetization to build the analytics, experimentation, and... ...a continuous pipeline of A/B experiments, and design behavioral cohorts... ...consumer app; Demonstrated success driving cross-sell across multiple...
- ...recruiting an experienced VAS Digital Acquisition & Growth Manager to drive international customer acquisition for mobile VAS, mobile gaming and subscription... ...content provider or digital subscription business. Experience gained solely within a telecom operator will not be...
- ...break with convention to drive its mission: champion... ..., we c onnect customers and beauty brands within... ...: The Events and Experience Manager is responsible for overseeing... .... Strong data analytical skills- curiosity to... ..., learning & growth, that offers you the...
- ...client is seeking a Technical Customer Success Manager (Implementation &... ...CSM roles centered on quota driving, this position is heavily... ...language (Priority 3) . Experience: 2–5 years of hands-on experience... ...project management, analytical problem-solving, and high...
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