Area Manager, Fulfilment Center

Amazon strives to consistently delight customers by efficiently delivering products all over the world. Our teams possess a wide range of skills and expertise from business analysis and inventory management to engineering. With so many Fulfilment Centers (FC) and Delivery Stations worldwide Amazon is growing at a pace that requires the very best talent to be brought in to our company to help us continue to make history.
Are you ready to champion outstanding customer service Amazon style Are you up for creating solutions and solving tomorrows problems today Then we have an opportunity just for you! Were seeking an Area Manager to join our dynamic Fulfillment Center/Sort Center/Delivery stations. Our Fulfillment Centers are at the heart of Amazons rapidly growing Operations network: theyre where we manage our fast-moving inventory. Theyre also where we developed our industry-leading workflows. Our teams stow deliveries pick products package them up and ship them out: each of these groups have played their part in taking us where we are these facilities were building the future of customer service as we work towards becoming Earths most customer-centric company. This is your chance to make history with us. About the role and responsibilities: Youll be responsible as a manager for one of the main teams in your FC: receive stow pick pack or ship. Along with your peers youll ensure that all workflows run smoothly and that customer expectations are met if not the logistics team you enter and lead well be entrusting a team of approximately 80 to 120 associates to you. Youll drive the training and integration of your team while motivating and inspiring forward progress. All the while youll exercise sound judgement making sure progress and KPI targets are worked towards and met.

While you achieve this youll ensure motivation engagement and performance:
Youll need to safeguard your teams safety promoting Amazons Health and Safety standards
Youll lead cross-functional teams tasked with solving operational problems
Youll uphold Amazons high standards of process quality
Youll maintain inventory accuracy
Youll strive to improve and streamline processes
Youll become a subject matter expert on larger FC processes and activities
Youll actively share and promote best practices with your colleagues and network

Key job responsibilities
In this position you will take care of a team or a process as soon as you start. Our culture is very learn-by-doing oriented; you will take control of your career.

Guiding by example youll be responsible for the training and integration of your team while progressively improving progress. This symbiotic relationship also makes this position even more rewarding and impactful as you strive for excellence together with the team you supervise.

Youll exercise sound judgement making sure progress and targets are realistic and achievable. And itll be worth it; the impact you could have within one of the worlds biggest most innovative companies wont go unnoticed. With us you can have a hand in creating the future of operations and logistics.

Alongside positive leadership the ideal Area Manager keeps the bigger picture goals in mind:

Youll need to safeguard your teams safety while at work
Youll uphold Amazons high standards of quality
Youll demonstrate problem-solving and analytical capabilities
And last but not least: youll strive to improve and streamline processes

- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- You hold a degree in logistics business administration or in a related field or you have an equivalent qualification
- A strong team player you thrive when working with others
- Youre a natural at motivating others around you
- You demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes isnt a problem for you
- Youre a quick thinker able to act decisively in a fast-paced environment
- Youre willing and able to work to flexible schedules and shifts: you always commit the time required to get the job done.

- 1 years of performance metrics process improvement or lean techniques experience
- Degree in Engineering Operations or Supply Chain is a plus.
- Ability to thrive in an ambiguous environment.
- Adapt at analytical work and the ability to motivate others in a deadline-driven environment
- Basic understanding of Lean and Six Sigma.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager