Network Administrator I
Remotedxb
Responsibilities
- Resolve workstation operating system, printer, and standard business application issues
- Support line-of-business applications like SAGE ERP and QuickBooks
- Manage server and networking issues
- Act as an escalation point for technicians
- Participate in an on‑call rotation for after‑hours and weekend support
Requirements
- Minimum of five years experience in IT Support or a similar role
- Experience with Windows and Mac OS troubleshooting
- Experience with Server 2012 to 2022
- Experience with VMWare and Hyper V Virtualization
- Experience supporting M365 and Azure
- Proficiency in Firewall rules, VLAN configuration, access point administration, and VPN tunnels
- Advanced knowledge of network architecture and troubleshooting
- Ability to work 8:00 AM to 5:00 PM PST
- Home office setup with specific hardware requirements (8GB RAM, stable internet, HD webcam, etc.)
- Excellent command of English
Preferred Qualifications
- Experience with Managed Service Providers (MSPs)
- Active Network Certifications
- CompTIA A+, Network+, Security+, or 3cx Basic Certified Engineer certifications
Benefits
- Comprehensive Health Plans / HMO
- Life Insurance
- Flexible Benefit Reimbursement
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holidays
- Night Shift Bonus
- Company-paid training and certification
Vacancy posted 4 days ago
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