F&B Service Expert Hostess

Description

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From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences The St. Regis Abu Dhabi is the social epicenter for royalty discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city including the extraordinary Abu Dhabi Suite the highest suspended suite in the world connecting the two Nation Towers.

The St. Regis is part of Marriott International a brand leader offering the most powerful portfolio in the industry our more than 30 leading brands and nearly 9100 properties in 142 countries and territories give people more ways to connect experience and expand their world. At the heart of The St. Regis our exceptional staff whom we address as Hosts are the ultimate luxury ambassadors dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabis best addressThe St. Regis Abu Dhabi the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.

Job Requirement:

Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient courteous and professional manner to achieve maximum customer satisfaction while complying with all St. Regis policies.

ESSENTIAL FUNCTIONS:

Seat guests promptly at a table pre-set for the number in the party and according to guest preference. (20%)
Set up host/hostess stand review guest reservation book and make recommendations as to the set-up of the room maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet St Regis Service standards. (20%)
Answer telephones according to S standards and take guest reservations or provide information regarding the restaurant or any other hotel service. (20%)
Anticipate the needs of guests respond accordingly to guest inquiries or problems and recognize regular guests by name and utilize the guests name consistently. (10%)
Inspect and maintain daily menus to ensure quality condition and appearance while developing a complete working knowledge of all menu items and daily specials. (10%)
Work harmoniously and professionally with co-workers and supervisors. (10%)

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.