Sea Freights Export - Import Coordinator
Full-time
Modern Freight Company LLC
Full job description
Key Responsibilities:
- Single point of contact for assigned customer accounts and guarantee satisfaction and value for our customers.
- Manage Sea import, export & cross-trades, prepare and follow up quotations, identify and build ‘Suspect Lists’ for campaigns.
- Liaise/co-ordinate with sales team, partners/agents, customers, and other service providers and update all live data in CRM as appropriate.
- Assist in preparation of weekly/monthly reports and statistical figures on bookings, volumes, and revenue as well as customer ranking.
- Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution.
- Support Customer Sales through service, education, and effective problem solving.
- Making cold calling to new and existing customer to promote the company services and secure appointments and pass leads to the Salesperson to have customer visit.
- Compile and maintain all required paperwork, records, documents, etc.
Job Types: Full-time, Permanent
Experience:
- Sea Freight Export / Import Operations: 2 years (Preferred)
Vacancy posted 4 days ago
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