Nexthink Specialist - Abu Dhabi

Job Description

Linking Humans is working with a global enterprise to recruit a Level 2 NOC Engineer with specialist expertise in Nexthink . If youre passionate about monitoring automation and proactive end-user experience management at scale this could be your next move.

The Role

As a key member of the operations support team youll play a critical role in maintaining optimising and advancing the organisations digital end-user monitoring and experience strategy using Nexthink and related technologies.

Youll support real-time infrastructure monitoring integration with enterprise platforms develop automations and lead advanced troubleshooting across a complex enterprise landscape.

This role is based on-site during business hours and includes participation in a 24/7 on-call rotation for escalated support needs.

What Youll Be Doing

• Manage and support Nexthink in a high-availability enterprise-grade production environment

• Design implement and fine-tune dashboards reports alerts and proactive monitoring capabilities

• Lead platform upgrades patching automation and health checks

• Integrate Nexthink with major platforms such as ServiceNow ScienceLogic Dynatrace Azure AWS VMware and Office 365

• Create and manage custom PowerShell scripts and workflows

• Monitor and analyse logs events and business service KPIs

• Ensure end-to-end visibility across client devices virtual infrastructure and critical applications

• Contribute to incident resolution root cause analysis and service improvement

• Participate in project workstreams and collaborate across infrastructure and cybersecurity teams

What Were Looking For

• Minimum 5 years experience in enterprise IT environments with a focus on digital end-user infrastructure

• At least 5 years of hands-on expertise in Nexthink platform management including design customisation integration and automation

• Advanced knowledge of scripting (PowerShell) monitoring tools and log analytics

• Proven ability to work across large-scale environments involving Windows Linux virtualisation (VMware NSX) cloud platforms (Azure AWS) containers and enterprise networks

• Experience integrating Nexthink with monitoring and ITSM tools (e.g. ServiceNow ScienceLogic SolarWinds etc.)

• Deep understanding of infrastructure operations digital experience management and monitoring best practices

• Strong communication and problem-solving skills

Preferred Certifications

• Nexthink Professional Certification (mandatory)

Additional Notes

• This is an on-site operational support role

• Participation in an after-hours on-call rotation is required

• Candidates must have a strong sense of ownership accountability and a proactive mindset

If youre a Nexthink expert ready to make an impact in a fast-moving enterprise environment wed love to speak with you.

Required Experience:

Unclear Seniority