Loan Progression Specialist

About Holo:

Holo is bringing the UAE Mortgage market into the 21st century – Fast, transparent and impartial. A team of trusted mortgage experts whose technology will find you the best deal in the market in minutes.

The Role:

Here at Holo, we require a Loan Progression Specialist to join a growing team in our Dubai office. We’re looking for a skilled and experienced Loan Progression Specialist with expertise in mortgages (Non-Financial services), particularly within the Middle East market. The successful candidate will play a crucial role in managing and overseeing the smooth progression of mortgage applications, ensuring compliance with local regulations and delivering exceptional service to our clients. This is a great opportunity to work in a fast (but diligent) department, with over 90% hitting their target!

What You'll Do:

• Prepare and package mortgage applications with accuracy in collaboration with the Mortgage Consultant(s).

• Liaise with banks to ensure the timely progression of mortgage applications in accordance with agreed SLAs.

• Arrange mortgage valuations, FOL signings and other mortgage application milestones as required.

• Act as first port of call for queries from clients, agents and banks.

• Maintain detailed records and use loan processing software/systems to track application status and update stakeholders as needed.

• Regularly provide clear and timely communication to clients regarding the progress of their applications, addressing any concerns and ensuring a positive client experience throughout.

• Stay informed about local market trends, regulatory changes, and compliance requirements affecting mortgage lending in the Middle East.

• Occasional office administration duties.

What We're Looking For:

• Experience within a mortgage is required (Non – Financial services)

• Bachelor’s degree in Finance, Business Administration, or a related field.

• Minimum of 1 year of experience in mortgage loan processing or underwriting, with specific knowledge of the Middle East market.

• Deep understanding of local mortgage regulations, laws, and compliance standards in countries across the Middle East region.

• Strong analytical skills and attention to detail, with the ability to review and interpret complex financial documents.

• Excellent communication and interpersonal skills, with proficiency in English (additional languages a plus)

• Ability to work effectively in a fast-paced environment, managing multiple priorities and deadlines.

• Self-motivated and professional individual

What We Offer:

• Competitive salary, + uncapped commission and benefits package commensurate with experience.

• Opportunities for career advancement and professional development within a supportive team environment.

• Yearly flight contribution – to give our employees a chance to visit home, as we’d like to share continuous support to individuals who are separated from their loved ones

• Collaborative working environment with awesome colleagues

• 9 - 6 working hours Monday to Thursday, with Friday’s finishing at 1pm to give you time for a longer and well deserved weekend as we strive for a work life balance.

• Visa, medical and vacation all provided as standard

We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.