Search Results: 15,766 vacancies
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze client...
...support for any update on the service.
Follow up on services initiated (15th minute and 30th minute)
Driver Assigned and have contacted the customer or have reached the location
If no Driver assigned- inform customer of the delay and assure that we are arranging...
...The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.
Key Objectives:
• Efficiently manage SGE’s Regional...
...position may be filled
• Receive HR queries in Arabic, Hebrew, and English via phone, email or other communication channels and log contacts into the shared service case management system.
• Take ownership of employee contacts ensuring that each contact is accepted and...
...agreed service level targets are consistently achieved in a cost-effective manner.
Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-...
...Summary:
The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
The ideal candidate has a minimum of two...
...cases
• Identify various means to measure customer satisfaction and improve services
• Manage day to day operations within the contact centre to ensure seamless operations.
• Ensure that the contact centre objectives and KPIs are aligned with organisations strategy...
...Analyst – HR Contact Center Jobs In Dubai | Dubai Airports
Responsibilities:
You’ll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports’ HR policies and...
...Project Manager implementation of Genesys Contact Center solutions
This is a 12 month contract position
Project Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international...
...Contact Center Executive Jobs In Dubai UAE | Aramex
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We are seeking a self-driven and highly competent executive director to lead and influence our organization towards favorable growth, and to design and direct strategies...
...Lead the end-to-end bidding process for contact center projects, from initial opportunity assessment to final proposal submission.
Collaborate with Sales, Operations, Finance and other departments/teams to gather necessary information for proposals.
Analyze client...
...Contact Center Process Excellence Officer | Tafaseel BPO Dubai
Tafaseel: UAE’s largest BPO, offering best outsourcing services, skilled people, premium places, stringent processes and cutting edge technology
Contact Center Process Excellence Officer | Tafaseel BPO...
...Contact Center Executive Jobs In Dubai UAE 2023 | Aramex
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Description:
We are looking for an experienced Center Executive to take overall responsibility for film and television show production:/
Responsibilities...
...agreed service level targets are consistently achieved in a cost-effective manner.
Assume the key role in the control of the Contact Center cost position by ensuring that the First contact is always running at optimal levels of efficiency and in the most cost-...
...Purpose:
To Manage outbound Sales operations in the Contact Centre services environment to attract investors in international stock... ...control the implementation process.
Maintains and improves call center operations by monitoring system performance and identifying and...
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that...
...advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that...
Contact Center Executive
Job Location : UAE
Responsibilities:
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to callers, explaining...
...the deployment, maintenance, and support of current and new data center infrastructure.
Assist in deploying, repairing, and... ...with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr. Job is an online platform that connects...
...Manager – Contact Centre Jobs in Dubai | Transguard Careers
Job Responsibilities:
Review the overall contact center strategy & develop the required business rules for the contact center and associated platforms (i.e. IVR setup) aligned to the objectives and goals...