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...Front Office Coordinator Duties and Responsibilities
Answer phones and manage correspondence
Greet and check-in visitors... ...experience preferred
Proficiency in Microsoft Office Suite
Organizational and customer service skills
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...administrative duties.
Answering, forwarding, and screening phone calls.
Sorting and distributing mail.
Hiring, managing, and developing the junior administrative team.
Provide excellent customer service.
Scheduling appointments.
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...Leads the service desk team to carry out customer support operations properly and promptly, monitors and evaluates the overall performance to ensure problems are timely responded to and accurately resolved.
Ensures all problems and gaps handled by the service...
...highly innovative solutions-portfolio.
Job Description
A service desk is a communications centre that provides a single point of... ...timeline threshold to minimize impact on client / outage,
Coordinate problem resolution and create Incident record,
Determine need...
...phone, or at the office.
Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.
Avoiding service interruptions by performing system installations, updates, and maintenance procedures.
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...variety of talents from all over the world. We recruit professionals from different areas for YAS Holding and our subsidiary companies.
For more information, Please visit YAS Holding website
Page Service Desk Analyst - YHL Careers Careers loaded
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...Description *
A large utilities client is looking for a Service Desk Analyst to join their team in Port St. Lucie. They will be providing... ...company and all its subsidiaries. The Service Desk Analyst coordinates and provides support for users of company systems. Approaches...
The job posting is outdated and position may be filled
Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
Assisting customers with account setup and application installations.
Ensuring optimal application functionality...
...organizations of 500+ employees
~ Understanding and ability to navigate ticketing systems
Plusses:
Background in customer service/client facing environment
Experience communicating with upper management/C-level executives
IT admin in previous role...
...staff in providing first-level support to all government agencies in Abu Dhabi, by planning the resources required to provide the services needed by central technical support and by developing the knowledge base to provide employees with solutions. In addition, implement...
~ BSc (IT) Degree or Higher Diploma in Information Technology.
~3+ years of experience in a client-facing technical support/service desk context.
~ Ability to work well under pressure with good problem-solving skills in a collaborative, team environment.
~ Microsoft...
...communication skills, including proficiency in email and customer service protocol.
User Support Experience: 5 years of experience in... ...Knowledge of ITIL best practices is preferred, especially in service desk procedures, incident and request management.
Issue...
Experience Level: 5+ Years
Job Requirements
ITIL Certification Good to Have
Excellent communications skills (verbal and written)
Knowledge on ITIL Framework and Terminologies
Knowledge on Windows, Mac operating systems & VDI environments
Awareness of...
...term partnerships with distinct customers across the region.
We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer...
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...
...For our Digital Service Center we are looking for an enthusiastic Junior Service Desk Engineer;
In your new position as Digital Service Center Engineer you will be responsible for the excellent functionality by managing and maintaining a growing number of Siemens...
...Check customer profile and suggest/provide mortgage rates to line manager• Coordinate with internal departments for client requests• Maintain accurate customer records• Provide after-sales service and address client issues
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...information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific...
...Provide top-notch technical support and assistance for computer systems, hardware, and software. Be the go-to person for users facing IT service issues.
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User Support: Respond to user queries...
...individual who has previous experience in managing a busy front desk/reception area. You will act as the first point of contact to any... ...within an international company (ideally within a professional services environment). A good working knowledge of MS Office is essential...