Search Results: 31,815 vacancies
...Leads the service desk team to carry out customer support operations properly and promptly, monitors and evaluates the overall performance to ensure problems are timely responded to and accurately resolved.
Ensures all problems and gaps handled by the service...
Acceler8 Talent
Sharjah
5 days ago
The job posting is outdated and position may be filled
Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
Assisting customers with account setup and application installations.
Ensuring optimal application functionality...
Halian Middle East
Dubai
3 days ago
...staff in providing first-level support to all government agencies in Abu Dhabi, by planning the resources required to provide the services needed by central technical support and by developing the knowledge base to provide employees with solutions. In addition, implement...
Al Nahiya Group
Abu Dhabi
1 day ago
...Key Accountabilities
▪ Respond to Service Desk calls and emails in line with SLA terms.
▪ Log and provide first-level online support for tickets using ITSM application.
▪ Escalate unresolved tickets to second-level support teams and monitor all open tickets.
▪...
TechMantra Global
Abu Dhabi
4 days ago
...pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.
Job Description
A service desk is a communications centre that provides a single point of contact (SPOC) between a company and its customers, employees and...
Ghobash Group
Dubai
2 days ago
...variety of talents from all over the world. We recruit professionals from different areas for YAS Holding and our subsidiary companies.
For more information, Please visit YAS Holding website
Page Service Desk Analyst - YHL Careers Careers loaded
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Yas Holding LLC
Abu Dhabi
4 days ago
Experience Level: 5+ Years
Job Requirements
ITIL Certification Good to Have
Excellent communications skills (verbal and written)
Knowledge on ITIL Framework and Terminologies
Knowledge on Windows, Mac operating systems & VDI environments
Awareness of...
Tech Junction Ltd
Dubai
5 days ago
...Job Description *
A large utilities client is looking for a Service Desk Analyst to join their team in Port St. Lucie. They will be providing superior customer support for the company and all its subsidiaries. The Service Desk Analyst coordinates and provides support...
Insight Global
Dubai
2 days ago
...term partnerships with distinct customers across the region.
We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer...
Ghobash Group
Dubai
1 day ago
...practice framework (such as ITIL, ISO20k) for the delivery of IT services
Sound knowledge and experience of supporting range of IT... ...Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge resources...
Black Pearl Consult
Dubai
4 days ago
Notre m tier consiste transformer les r ves de nos clients acqu reurs en r alit , de les accompagner sur lensemble de leur parcours dachat immobilier : du conseil, la recherche, en passant par les visites, la n gociation, ladministratif et ce, jusqu leur emm
...
ALPHA DATA PROCESSING SERVICES LLC
Dubai
2 days ago
...communication skills, including proficiency in email and customer service protocol.
User Support Experience: 5 years of experience in... ...Knowledge of ITIL best practices is preferred, especially in service desk procedures, incident and request management.
Issue...
Raqmiyat Dubai
Abu Dhabi
5 days ago
~ BSc (IT) Degree or Higher Diploma in Information Technology.
~3+ years of experience in a client-facing technical support/service desk context.
~ Ability to work well under pressure with good problem-solving skills in a collaborative, team environment.
~ Microsoft...
GAC Group
Dubai
1 day ago
...For our Digital Service Center we are looking for an enthusiastic Junior Service Desk Engineer;
In your new position as Digital Service Center Engineer you will be responsible for the excellent functionality by managing and maintaining a growing number of Siemens...
Siemens
Dubai
5 days ago
...programs
• Day to day management and query management system on behalf of all employees within the business.
• Ensuring the HR Service Desk fully supports the business needs and able to answer queries confidently
• Provide professional advice and support to...
Transguard Group Dubai
Dubai
4 days ago
The job posting is outdated and position may be filled
Installing and configuring client computer systems.
Responding to client IT support requests.
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-site...
Transguard Group Dubai
Dubai
4 days ago
The job posting is outdated and position may be filled
Handling incoming calls and other communications.
Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents, and word...
World Security Dubai
Dubai
2 days ago
...to line manager• Coordinate with internal departments for client requests• Maintain accurate customer records• Provide after-sales service and address client issues
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised...
Flow Talent
Abu Dhabi
1 day ago
...Provide top-notch technical support and assistance for computer systems, hardware, and software. Be the go-to person for users facing IT service issues.
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User Support: Respond to user queries...
Ateca Consulting
Dubai
5 days ago
...About us:
Synergy Associates is an International IT Managed Services Provider (MSP) with offices and clients in London, New York, LA,... ...remotely when not with clients.
Responsibilities:
As a service desk engineer, you will investigate and diagnose end-user issues,...
Synergy Associates Ltd
Dubai
5 days ago
