Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
Be responsible for special room assignments and suite occupancies
Welcome and fulfill the check-in process of VIP Guests, including...
...services, pricing and special promotional offers, as well as daily VIP and special events
What are we looking for?
Guest Relations Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this...
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that both the Front Office Manager and Reception Supervisors...
Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest...
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire ...
Every day is different, but you’ll mostly be:
~ Kicking off truly memorable guest experiences with the warmest of welcomes
~ Acknowledging IHG Rewards Club members and returning guests in person or over the phone
~ Taking, managing, and receiving payments for...
~ Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements
~ Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner
~ Keeping...
...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper...
...A Safety Agent keeps constant vigilance of activity on and around the hotel property and reports and manages incidents with the intent of ensuring the safety of Guests, Team Members, and others.
What will I be doing?
As a Safety Agent, you are responsible for the...
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to...
...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper...
Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter.
Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards.
Manage hotel selling strategy...
...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper...
...A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the...
...A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team...
...The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account...
...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper...
...portfolio, and facilitate communication between tenants, real estate agents, and owners. Must excel managing relationships.
Tasks
Key... ...operations for the property management department
Drive leasing and property management activities to meet revenue goals....
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at...
...Compliance banking and F&I (KYC etc…
Strong understanding of RV based finance products e.g., Guaranteed Future Value Product, Leasing.
Ability to manage Guaranteed Future Value products and Leasing renewal process including EoT and retention of customers for new...
...Compliance banking and F&I (KYC etc…
Strong understanding of RV based finance products e.g., Guaranteed Future Value Product, Leasing.
Ability to manage Guaranteed Future Value products and Leasing renewal process including EoT and retention of customers for new...
Marketing executive required for shopping mall, experience in leasing, branding, promotions, events real estate etc preferred. Good communication, social media skills, , content writing skills REQUIREMENTS
CANDIDATE SHOULD HAVE HIS OWN CAR Salary: Negotiable
...procedures, such as extractions, root canals, and filling cavities.
Correcting bite issues and overcrowding.
Applying helpful agents to teeth, such as sealants or whiteners.
Prescribing medications for dental problems, such as pain medications or antibiotics....
...problems and find solutions.
Communicate with customers via phone, email, or letter.
Hire, train, and terminate customer service agents.
Provide scripts to read from during phone calls.
Handle major incidents that cannot be resolved by agents.
Resolve...
...A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
Act as a main resource for reservation agents needing assistance technically or with regard to achieving customer satisfaction.
Ensure the reservation department and Front Office...