Search Results: 415 vacancies
...efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer...
...The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account...
...document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize... ...types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the...
...within the limits of the established Accor, his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied...
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing
As Guest Service Agent, you will serve on the Front Office Team,...
...A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team...
Guest Service Agents
Eligibility:
• Immediate joining- Locally available
• Minimum 1 years of experience in hotel operations.
• Excellent communication and interpersonal skills
• Experience with hotel management software, such as Opera
• Strong problem-solving...
...such as Word and Excel.
Record and manage bookings that failed to arrive (No Show).
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
Process and confirm guest room reservations made by clients....
Minimum of 2 years’ experience in a similar industry, ideally within the UAE.
Thorough knowledge in local customs/port clearance rules and regulations.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct...
...for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables,...
...Guest amenities
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP... ...special events
What are we looking for?
Guest Relations Agents serving Hilton brands are always working on behalf of our Guests...
Serves as the single point of contact and focal point for all operational day-to-day matters with external Government entities such as the Department of Finance, Human Resources Department, Electronic Government Authority
To design, develop and maintain processes to...
...the warmest of welcomes
~ Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments
~ Establishes and develops personal guest contact, promoting...
...As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations...
...~ Excellent verbal and written communication skills
~ Ability to deal with difficult interactions and work under pressure
~ Flexibility to respond to a variety of different work situations
~ A passion for delivering an exceptional level of guest service...
Every day is different, but you’ll mostly be:
~ Kicking off truly memorable guest experiences with the warmest of welcomes
~ Acknowledging IHG Rewards Club members and returning guests in person or over the phone
~ Taking, managing, and receiving payments for...
Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest...
...To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.
To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.
To...
...to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...
...VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
Maintain the inventory of Guest amenities
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events...