...~ Kicking off truly memorable guest experiences with the warmest of welcomes
~ Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments...
IHG - INTERCONTINENTAL HOTELS GROUP
Ras al-Khaimah
4 days ago
...telephone etiquette as per Sofitel standards.
To attend all guests approaching the front desk in the procedure of check-in/check-... ...that they enjoy their stay being offered the finest personal service.
To personally greet and escort the guests rather than pointing...
Hotel Chadstone Melbourne MGallery
Ras al-Khaimah
1 day ago
...To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.... ...department’s operation standards.
To attend to the hotel guests communications from inside or outside the hotel.
To use and...
Hotel Chadstone Melbourne MGallery
Ras al-Khaimah
1 day ago
...her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.
Must be...
...Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests,... ...complete audit procedures, as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests...
...A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team...
...The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account...
Guest Service Agents
Eligibility:
• Immediate joining- Locally available
• Minimum 1 years of experience in hotel operations.
• Excellent communication and interpersonal skills
• Experience with hotel management software, such as Opera
• Strong problem-solving...
...Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests... ...Guest amenities
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP...
...Provide exceptional customer service from the heart by responding to requests promptly, efficiently and courteously.
Participate in... ...professionalism and ensure procedures are followed in relation to guest confidentiality and the issuing of room keys.
Maintain procedures...
~ Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements
~ Seeking... ...to respond to a variety of different work situations
~ A passion for delivering an exceptional level of guest service...
...Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping... ...current knowledge of hotel products, services, pricing and special promotional offers,... ...are we looking for?
Guest Relations Agents serving Hilton brands are always working...
...include but are not limited to the following:
• Consistently offer professional, friendly and engaging service ,particular focus is on the customer, including ensuring guests have everything necessary to enjoy their stay.
• Lead and manage all aspects of the Guest...
...A F&B Guest Service Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous Food and...
...incoming and outgoing room reservation requests, as per the hotel standards and procedures.
To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and to increase...
...Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build... ...and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services...
MARRIOTT International
Ras al-Khaimah
1 day ago
...received by phone, fax, or mail. Identify guest reservation needs and determine... ...Answer questions about property facilities/services and room accommodations. Follow sales techniques... ...complimentary rooms, employee discounts, travel agent inspection rates, and wholesale...
...A F & B - Guest Service Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.
What will I be doing
As a F & B - Guest...
...Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable... ...Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered...
Guest Service / Duty Manager
Job Location : UAE
Requirements :
• Female
• Minimum 4 years of experience in hotel operations, with at least 1 year as Supervisor
• Excellent communication and interpersonal skills
• Experience with hotel management software,...
...appropriate materials, equipments and supplies.
To properly use the telephone etiquette as per Sofitel standards.
To attend to all guests approaching the Fitness Centre with inquiries or wanting to use the facilities, respecting the hotel standards and procedures....
Serves as the single point of contact and focal point for all operational day-to-day matters with external Government entities such as the Department of Finance, Human Resources Department, Electronic Government Authority
To design, develop and maintain processes to...
MACKENZIE Jones
Ras al-Khaimah
2 days ago
Minimum of 2 years’ experience in a similar industry, ideally within the UAE.
Thorough knowledge in local customs/port clearance rules and regulations.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct...
GAC Group
Ras al-Khaimah
2 days ago
...Role
As a Front Office team member you are part of a team that is responsible for the smooth stay and experiences of the guests.
This service must be sincere, warm and with enthusiasm ensuring that all guests are comfortable in their surroundings and are assisted...
...requirements to other departments e.g. Cots, VIP’s and late arrivals and guest transportation.
Prepare reports using both a computerized... ...Show).
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
Process...
...environment.
Job Description
Reservations Agent:
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make... ...Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and...
...Group operating across 14 sectors specializing in heavy machinery, industrial manufacturing, energy & utilities, financial services, transport, and hospitality.
Job Context: The service Engineer is responsible for carrying out accurate repairs in the...
Rawaj HCM Jobs
Ras al-Khaimah
4 days ago
...Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build... ...and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services...
Marriott International, Inc.
Ras al-Khaimah
17 hours ago
...As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation... ...Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations...
...Job Description
Job Opportunity: Real Estate Agent
Location: Ras Al Khaimah, UAE
Are you a motivated and results-driven individual... ...local real estate market in Ras Al Khaimah.
Strong customer service orientation.
Ability to work independently and as part of a...