Search Results: 1,031 vacancies
...~ Kicking off truly memorable guest experiences with the warmest of welcomes
~ Ensure all guests’ needs and requirements are met... ...requirements
~ Actively support Front Office Operations Manager and team
~ Staying one step of our guests’ needs to...
...Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire...
...telephone etiquette as per Sofitel standards.
To attend all guests approaching the front desk in the procedure of check-in/check-... ...the guests and the confidentiality of the information.
To manage any guest complaint in a professional manner, by resolving it and...
...Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests... ...and include all requested amenities before VIP Guest arrival
Manage the Guest Relations Desk in the hotel lobby
Serve as the main...
...focus is on the customer, including ensuring guests have everything necessary to enjoy their stay.
• Lead and manage all aspects of the Guest Services department and... ...ensuring that guests have overall positive experiences.
•With previous Experience in 4 Star Hotel...
...Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping... ...amenities before VIP Guest arrival
Manage the Guest Relations Desk in the hotel... ...and guest service
Guest relations experience in the hotel, leisure, and/or entertainment...
...Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit... ...required
Ensure that the Guest Service Manager is kept fully aware of any relevant...
...A F&B Guest Service Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.... ...skills, and values that follow:
Previous Food and Beverage experience
Committed to delivering high levels of customer service...
~ Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements
~ Seeking... ..., complaints and compliments – and following it up
~ Managing, recording and resolving guest or customer complaints promptly...
...First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures... ...were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest...
...The primary responsibility of a guest service agent is to provide expertise services... ...service with Luxury Hotel background
Prior experience in hotel front office operations is... ...Office; experience with current Property Management Systems (PMS) is preferred
Problem resolution...
Guest Service / Duty Manager
Job Location : UAE
Requirements :
• Female
• Minimum 4 years of experience in hotel operations, with at least 1 year as Supervisor
• Excellent communication and interpersonal skills
• Experience with hotel management software,...
...equivalent, some college preferred
~2 years’ front desk/guest service leader experience
~ Must be fluent in spoken and written English;... ...items
~ Working knowledge of hotel property management systems like Opera beneficial
~ Willingness to...
...of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels
Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution...
...Develop and manage customer accounts and travel within the assigned business mix area (predominantly event management companies... ...M&E and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
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...As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader... ...with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Attend...
...creative environments shaped around you.
New experiences, new acquaintances, new ideas...... ...specific area of responsibility.
# To drive, manage and maintain robust positive relations... ..., warm and enthusiastic, ensuring guests’/residents’ & colleague’s satisfaction at...
...PR, Marketing and Social media activity report.
Provide and manage all social media content and posts, along with all editorial,... ...persona.
Monitoring social media channels in responding to guest requests and ensuring relevant internal parties can assist....
...A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What... ...Ensure that the Guest Service Manager is kept fully aware of any relevant feedback...
...Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully... ...compliments – and following it up
Managing, recording, and resolving guest or... ...and immediate locale, to ensure the guest experience is personalised and always exceeds expectation...