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- ...Support Engineer for our UAE operations with the following skillsets & terms and conditions: Required Certifications ITIL MCSE CCNA Office 365 certification (preferred) Skills & Competencies Strong troubleshooting and analytical skills...
VAM Systems
Dubai9 days ago - Analyze current operational processes to identify inefficiencies and areas of and implement process improvement strategies using methodologies such as Lean Six Sigma or with crossfunctional teams to design and document new processes and process performance metrics and prepare...
Virtusa
Dubaia month ago - ...level Writes well designed, efficient, testable code/configurations or Service Management processes Understands modern SDLC or ITIL models as well as experience with Jira/Jenkins and CICD tools Creates / reviews technical or Service Management design brief/...
- ...branch infrastructure. 3+ years of experience working under banking operational environment or equivalent. 4+ years of experience in ITIL Service Management processes: Change and Release. Understanding of General IT Service Management policies, procedures, and best...
- ...years of experience in IT support, help desk, or deskside support. ~ Certifications such as CompTIA A+, Microsoft Fundamentals, or ITIL Foundation are a plus. Resume-Friendly Experience Description Delivered Level 1 deskside support for end users by...
- ...Certifications / Tools PMP or PRINCE2 Practitioner certification required. Technical certifications preferred: CCNP, CISSP, ITIL, VCP, or equivalent. Familiarity with project management tools (PMO365, MS Project, Azure DevOps) and ITSM platforms (...
- ...must ~ Strong Office 365 suite ~ Security: CCTV and Access control ~ Candidate must be a CCNA or MCSA or MCITP or equivalent ~ ITIL experience preferred ~1-2 years of experience as a system administrator or IT support engineer ~ Excellent written and oral...
- ...relevant Technical position in large organizations Banking background. Experience in Application production support within the ITIL Framework. Excellent knowledge and hands on experience in o Application trouble shooting, configuration and maintenance. o...
AED4000 per month
...provide end user support. Advanced proficiency in determining the causes of application errors and repairing them. Familiarity with ITIL service management life cycle. Any IT related certification will be added advantage Exceptional communication skills....- ...technical users. -Customer Service Orientation: A friendly and patient demeanour for dealing with frustrated users or complex IT issues. -Certifications: Certifications like CompTIA A+, Microsoft Certified Professional (MCP), or ITIL V4 Foundation can be beneficial....
- ...desktop tools, and antivirus software. Strong communication and problem-solving skills. Certifications like CompTIA A+, MCP, or ITIL (a plus). Why Join Us? Supportive and collaborative team environment. Exposure to a wide range of technologies. Growth...
AED4000 per month
...technical support role. Strong knowledge of troubleshooting methodologies and technical problem-solving skills. Familiarity with ITIL processes, especially incident and problem management. Excellent communication and interpersonal skills. Ability to work...- ...resolution for Production issues is accurate and within SLA. Experience in workflow maintenance and Configuration. Should be well versed with the ITIL concept for Incident, Problem and change management processes. Exposure banking domain would be an added advantage.
AED40000 - 50000 per month
...segmentation Govern user lifecycle, access controls and joiner-mover-leaver with HR Develop and enforce IT policy, audits, BCP and ITIL-aligned operations Manage vendors, telecoms providers and managed service partners Lead infrastructure upgrades, cloud...- ...~ Deliver excellent customer service and maintain high user satisfaction. Requirements ~ ITSM Knowledge: Familiarity with ITIL concepts, incident management, problem management, and service request handling. ~ Office 365 Basics: Understanding of Outlook,...
- ...IT/MIS) strongly preferred § PMP certification (preferred) § CISSP or equivalent cybersecurity certification (preferred) § ITIL Foundation or above (preferred) § ISO 27001 / ISO 9001 awareness or lead auditor certification § Valid UAE driving license (...
$22000 per hour
..., reporting, and analytics Capability to support ongoing enhancements, issue resolution, and automation Good understanding of ITIL processes, governance, and compliance requirements Relevant BMC certifications (preferred/required) Job Requirements: BMC, BMC...- ...· Professional certifications: PMP or PgMP (required), Agile/Scrum Master (preferred), SAFe Agile or equivalent. Familiarity with ITIL v4/ISO 20000 certification. ·10+ years of progressive project/program management experience with at least 5 years in program leadership...
- ...resolution and root-cause analysis Manage escalations and customer expectations with transparency and timely updates Define and refine ITIL-based practices (change, release, capacity, knowledge, etc.) to improve service efficiency Maintain continuity plans to recover...
- ...Bachelor’s degree in Information Technology, Business Administration, or a related field. Relevant certifications (e.g., PMP, ITIL, ERP certifications) is a plus What we can offer you With us, you will turn your aspirations into reality. We will help shape...
- ...and cloud/SaaS ecosystems, with the ability to assess solutions holistically across systems and business processes • Certifications such as ITIL, Agile/Scrum, Microsoft/enterprise application certifications, or Business Analysis credentials are a plus
- ...troubleshooting skills in hardware, connectivity, and software issues. ~ Preferred certifications: CompTIA A+, Microsoft MCP, or ITIL Foundation. ~ Exposure to Active Directory, endpoint security, and remote support tools. ~ Experience in LC, AV, security, and home...
AED7000 per month
...infrastructure rollouts, branch setups, and technology deployment projects • Ensure compliance with IT policies and standards including ITIL, ISO 20000, and ISO 27001 Requirements: • Minimum 4 years of experience in desktop support or IT helpdesk roles • Strong...$7000 per hour
...from incoming calls and requests to improve support processes. Maintain compliance with IT policies, standards, and best practices (ITIL/ISO 20000/ISO 27001). Experience / Knowledge Minimum 4 years of experience in desktop/end-user support, IT helpdesk...- ...systems, virtualization, and firewalls ~ Experience with LAN/WAN, VPN, WLAN, and cloud platforms (Azure preferred) ~ Knowledge of ITIL and ITSM practices ~ Fluent English; Arabic language skills are a plus Qualities & Work Approach: Strong problem-solving...
- Experience in Finacle Application production supportwithin the ITIL Framework. Excellent knowledge and hands on experience in Application trouble shooting configurationand maintenance. Application performance tuning andoptimization Resolution of tickets with quality and...
Virtusa
Dubai3 days ago - ...cybersecurity protocols. Maintain asset inventories incident logs and solution databases. Compliance & Security Implement ITIL standards for service management. Ensure adherence to UAE data protection regulations and company policies. # Requirements...
Talents of Endearment
Dubai5 days ago - ...and cost optimization. ITSM & IT Asset Management: Design and implement ITSM processes and workflows in alignment with ITIL best practices. Oversee IT Asset Management (ITAM) strategies ensuring accurate asset tracking lifecycle management and compliance...
Duncan & Ross
Abu Dhabi15 days ago - ...as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Messaging Administrator Associate, Fortinet NSE, or ITIL Foundation are highly desirable. Nice to Have · Multilingual skills for supporting diverse end‑user groups including VIP end-...
- ...JOB DESCRIPTION Manage Infrastructure Operations CERTIFICATIONS: VMWare MCSE ITIL RHEL & Cloud Certifications EXPERIENCE: 15 Years in managing Infrastructure operations RESPONSIBILITIES (INCLUDES ALL TASKS): The resource should have a...
Intertec Softwares Pvt Ltd
Dubai15 days ago
