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- ...will ensure CMDB integrity, automated discovery, accurate CI relationships, service topology mapping, compliance, and alignment with ITIL-based ITSM processes. You will serve as the central point for maintaining a single source of truth, enabling operational excellence,...
- ...troubleshooting skills in hardware, connectivity, and software issues. ~ Preferred certifications: CompTIA A+, Microsoft MCP, or ITIL Foundation. ~ Exposure to Active Directory, endpoint security, and remote support tools. ~ Experience in LC, AV, security, and home...
- ...projects Certifications in project management (GPM/IPMA, PMI, AXELOS) desired Knowledge of topics such as PMBOK, ICB, PRINCE2 and ITIL Knowledge of VOB is an advantage High communicative competence, negotiation and presentation skills Confident handling of...
- ...accuracy, and reliability IT Service Management (ITSM) Audits Assess IT service management processes aligned with frameworks such as ITIL Review incident, problem, change, and service request management processes Compliance & Regulatory Audits Conduct...
- ...Solid knowledge of networking (LAN/WAN, VPN, routing, switching) Experience in enterprise or multi-site environments Familiarity with ITIL-based support processes Strong troubleshooting and problem-solving skills Willingness to travel and support after working hours when...
- ...and application monitoring concepts. · Experience in alerting, threshold configuration, and root cause analysis. · Knowledge of ITIL processes and incident/change management frameworks. · Scripting experience (PowerShell, Python, or Bash) for automation is a plus...
- ...systems, virtualization, and firewalls ~ Experience with LAN/WAN, VPN, WLAN, and cloud platforms (Azure preferred) ~ Knowledge of ITIL and ITSM practices ~ Fluent English; Arabic language skills are a plus Qualities & Work Approach: Strong problem-solving...
- ...as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Messaging Administrator Associate, Fortinet NSE, or ITIL Foundation are highly desirable. Nice to Have · Multilingual skills for supporting diverse end‑user groups including VIP end-...
- ...ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms ● Positive, growth-oriented mindset ● Project Management certifications or qualifications such as PMP, PRINCE2, ITIL is a plus...
- ...Preferred Certifications FinOps Certified Practitioner (or working towards it) Azure Fundamentals / AWS Cloud Practitioner ITIL v4 Foundation (advantage) Key Deliverables Accurate and timely cost reports. Clean and compliant tagging across environments...
- ...Server, and Microsoft 365 * Experience in industrial or manufacturing environments is a strong advantage * Relevant certifications (ITIL, Microsoft, CompTIA, CISSP) are beneficial About the company Michael Page is one of the world's leading professional recruitment...
- ...desktop tools, and antivirus software. Strong communication and problem-solving skills. Certifications like CompTIA A+, MCP, or ITIL (a plus). Why Join Us? Supportive and collaborative team environment. Exposure to a wide range of technologies. Growth...
- ...level Writes well designed, efficient, testable code/configurations or Service Management processes Understands modern SDLC or ITIL models as well as experience with Jira/Jenkins and CICD tools Creates / reviews technical or Service Management design brief/...
- ...Bachelor's degree in Information Systems, Information Technology (IT), Computer Science or Engineering. Master’s degree is a plus. ITIL V3 Expert Certification preferred. ISO 20000 Lead Auditor or Lead Implementer preferred . Certified Information Systems...
- ...or Diploma Degree in an IT related field or equivalent hands-on experience - 5+ years' experience in an IT Service Desk role - ITIL v3/v4 Foundation Certification - MCSA in Windows Server 2012/2016 or MCTS in Windows Server 2008 About us : ARENGY is a Digital...
AED15000 - 20000 per month
...Server, and Microsoft 365 ~Experience in industrial or manufacturing environments is a strong advantage ~Relevant certifications (ITIL, Microsoft, CompTIA, CISSP) are beneficial What's on Offer ~A strategic role with visibility at senior leadership level ~Opportunity...- ...cross-functional teams Project management expertise, including knowledge of classical & agile methods (e.g. SAFE, Kanban, Scrum) and ITIL methodology Proficiency with project management tools like JIRA, Confluence and MS tools. Experience with creating business...
MAN Truck & Bus SE
Dubai9 days ago - ...must ~ Strong Office 365 suite ~ Security: CCTV and Access control ~ Candidate must be a CCNA or MCSA or MCITP or equivalent ~ ITIL experience preferred ~1-2 years of experience as a system administrator or IT support engineer ~ Excellent written and oral...
- ...relevant Technical position in large organizations Banking background. Experience in Application production support within the ITIL Framework. Excellent knowledge and hands on experience in o Application trouble shooting, configuration and maintenance. o...
- ...requests for risk, impact, and compliance with security policies. Ensure all PAM changes follow formal change management processes (ITIL or equivalent). Technical Implementation Perform configuration changes, upgrades, patching, and integrations within PAM...
- ...e-commerce solutions. Familiarity with IT setup and support in a co-working or serviced office environment. Understanding of ITIL framework and best practices. Experience setting up and managing IT infrastructure for a new office environment. Familiarity with...
- ...Identify opportunities for improving service quality, efficiency, and reliability. Implement process improvements aligned with ITIL best practices. Contribute to automation and optimization initiatives. Documentation & Reporting Maintain service documentation...
- ...resolution for Production issues is accurate and within SLA. Experience in workflow maintenance and Configuration. Should be well versed with the ITIL concept for Incident, Problem and change management processes. Exposure banking domain would be an added advantage.
- ...Maps Identification & Reconciliation Engine (IRE) Reporting using Platform Analytics / Performance Analytics Understanding of ITIL‑aligned processes and enterprise service management Desired Experience Typically 5–10+ years overall IT experience, with...
- ...branch infrastructure. 3+ years of experience working under banking operational environment or equivalent. 4+ years of experience in ITIL Service Management processes: Change and Release. Understanding of General IT Service Management policies, procedures, and best...
- ...leading or mentoring ServiceNow developers and administrators through delivery cycles ~ Practical exposure to Agile delivery and ITIL based service management Skills: ~ Deep understanding of ServiceNow platform architecture, configuration and scripting...
AED4000 per month
...provide end user support. Advanced proficiency in determining the causes of application errors and repairing them. Familiarity with ITIL service management life cycle. Any IT related certification will be added advantage Exceptional communication skills....AED4000 per month
...technical support role. Strong knowledge of troubleshooting methodologies and technical problem-solving skills. Familiarity with ITIL processes, especially incident and problem management. Excellent communication and interpersonal skills. Ability to work...- ...technical users. -Customer Service Orientation: A friendly and patient demeanour for dealing with frustrated users or complex IT issues. -Certifications: Certifications like CompTIA A+, Microsoft Certified Professional (MCP), or ITIL V4 Foundation can be beneficial....
- ...SAP Solman and SAP Security. Experience with SAP ITGC and BPC frameworks, standards, and methodologies, such as COBIT, COSO, and ITIL. Proficiency in SAP security concepts, including user access management, segregation of duties (SoD), and role design. Excellent...
