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Complete a successful training period and gain exposure in a professional work environment
Attend various development programmes relevant to you
Have the regular support of the Learning and Development department and Departmental Training Coordinator who will provide...
...We offer 6 to 12 months Internship programme where you can leverage your learning and develop your skills through all aspect of FO functions such as: Front Office Operations, Guest Service Center, Housekeeping Operations, Reservations and Finance for Front Office You...
...Carry out guest check in, check out and requests as per resort standards.
Supervise all tasks that are carried out properly by front office agents.
Confidentiality of information is always maintained.
To ensure that all relevant administration is always...
The job posting is outdated and position may be filled
• Respond to inbound queries through phone, online chat, email and social media by providing sufficient answers to the customers.
• Escalate issues to the responsible departments and follow up with and update the...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey...
...Responsibilities
Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Train, supervise and support office staff, including receptionists, security guards and call center agents
Schedule shifts...
...The job posting is outdated and position may be filled
Supporting, training, and supervising front office staff.
Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
Handling customer complaints and special...
The ability to work together and cooperate with the work team.
Proficiency in oral and written communication skills.
Possessing creativity and creating appropriate solutions to problems.
Proficiency in strategic planning and analytical skills.
Flexibility and...
...at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver...
...employee health and wellness activities.
Job Description
SUMMARY
The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver “you can Count on Me “service behaviour and create the right environment...
...issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management,...
...of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Front Office Supervisor and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!
Job Description
The Position
To...
...- Uphold operating standards and drive Guest safety and satisfaction using Impress the Guest metrics
- Coach new joiner as front office team member and develop the team and drive associate engagement
- Delegate and follow-up on the completion of tasks within the...
...various tasks that are essential to daily operations of a hotel's front desk. These tasks include making or confirming reservations,... ...all billing instructions are correctly updated.
Ensure Front Office log book / checklist is always updated and actioned upon.
Ensure...
...Supporting, training, and supervising front office staff.
Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
Handling customer complaints and special requests.
Scheduling staff shifts and managing other...
...KEY RESPONSIBILITES
Responsible for managing the assignment of rooms and supports the front office by serving as the liaison between Sales, Housekeeping and the Front office
Assign, monitor & manage VIP arrivals/ bookings/ arrange amenities...
Coordinates and monitors the work of direct subordinates and verifies that all receptionists are well-groomed in order to ensure clients' satisfaction and adherence to service standards.
Handle guest requests and complaints in a polite and efficient manner, gives further...
...friendly and professional manner.
Handling basic inquiries and sorting mail.
Copying, scanning, and filing documents.
Monitoring office supplies and ordering replacements.
Keeping the reception area tidy and observing professional etiquette.
Performing other...
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Work experience of 2-3+ years in the same role
Hospitality...
...Follow up and ensure that the necessary office materials are available.
Training of support and supervision office staff including reception staff.
Overseeing the appointment schedule.
Ensure timely and accurate customer service
Dealing with complaints and...