Search Results: 22,393 vacancies
Complete a successful training period and gain exposure in a professional work environment
Attend various development programmes relevant to you
Have the regular support of the Learning and Development department and Departmental Training Coordinator who will provide...
...As Front Office Supervisor , you will assist in management of daily Front Office operations and work with customers and Guests as part... ...Team Members
Work with your Manager to identify a specific project to complete during your internship placement
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...We offer 6 to 12 months Internship programme where you can leverage your learning and develop your skills through all aspect of FO functions such as: Front Office Operations, Guest Service Center, Housekeeping Operations, Reservations and Finance for Front Office You...
...or equivalent.
Previous experience in a customer service or front desk role.
Excellent communication and interpersonal skills... ...and multitasking abilities.
Proficiency in Microsoft Office applications, particularly Word and Excel.
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The ability to work together and cooperate with the work team.
Proficiency in oral and written communication skills.
Possessing creativity and creating appropriate solutions to problems.
Proficiency in strategic planning and analytical skills.
Flexibility and...
...We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As Director of Front Office you are...
Previous experience of reception tasks, e.g. check-in/check-out is an advantage
Friendly and outgoing behavior
Proactive, resourceful and able to work independently
Has strong decision-making abilities and upselling skills
Excellent written and spoken skills...
...outgoing mails and faxes.
Post charges to customers and handle card and cash transactions.
Plan and assign workloads for front office associates.
Supervise associates in their assigned job duties.
Prepare operational and financial records for Manager to review...
...Supporting, training, and supervising front office staff.
Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
Handling customer complaints and special requests.
Scheduling staff shifts and managing other...
...friendly and professional manner.
Handling basic inquiries and sorting mail.
Copying, scanning, and filing documents.
Monitoring office supplies and ordering replacements.
Keeping the reception area tidy and observing professional etiquette.
Performing other...
...manner
§ Organizes, directs, and monitors daily activities of front desk agents.
§ Must be able to complete all of the duties... ...cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.
§...
# Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction.
# Plan and implement the application of availability controls...
...Oversee and manage the daily operations of the front desk and reception area.
Ensure excellent customer service and guest satisfaction.
Training and development of reception staff to provide effective and professional service.
Monitor and coordinate room reservations...
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document...
...KEY RESPONSIBILITES
Responsible for managing the assignment of rooms and supports the front office by serving as the liaison between Sales, Housekeeping and the Front office
Assign, monitor & manage VIP arrivals/ bookings/ arrange amenities...
...arrivals and departures
Resolve & respond to guest complaints in a timely and professional manner
Qualifications
Previous office supervisory experience
Extensive experience working within a Hotel/ Resort environment
Exceptional customer service skills...
...- Uphold operating standards and drive Guest safety and satisfaction using Impress the Guest metrics
- Coach new joiner as front office team member and develop the team and drive associate engagement
- Delegate and follow-up on the completion of tasks within the...
The job posting is outdated and position may be filled
• Respond to inbound queries through phone, online chat, email and social media by providing sufficient answers to the customers.
• Escalate issues to the responsible departments and follow up with and update the...
...Responsibilities
Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Train, supervise and support office staff, including receptionists, security guards and call center agents
Schedule shifts...
...Role:
Responsible for the sales, the organization and the quality of the services delivered to the customer for the Front Office department.
Covering daily Front Office Supervisor Tasks: handle different guest challenges and situations and be part of...