...responding to customer inquiries and complaints.
Provide first and second line technical support, answering user queries relating to hardware and software problems, via helpdesk portal, desk visit, phone, collaboration tools, and email.
Researching required...
Dautom
Abu Dhabi
3 days ago
...Provide first and second line technical support answering user queries relating to hardware and software problems via
desk visit phone and email
Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalating...
Dautom
Abu Dhabi
2 days ago
...the help desk team and evaluate performance
Ensure customer service is timely and accurate on a daily basis
Recruit, train and support help desk representatives and technicians
Set specific customer service standards
Contribute to improving customer support by...
Charterhouse
Dubai
2 days ago
...IT Helpdesk Officer Jobs in Dubai, UAE by Al Ghurair Investment | ArabJobs.com
IT Helpdesk Officer
Al Ghurair Investment... ...Views 5359
Job Description Provide IT users at Al Ghurair with support on information and communication technology infrastructure, systems...
Al Ghurair Investment
Dubai
3 days ago
...Helpdesk Coordinator (Temporary)
Job: Full Time
Location: Ajman, UAE
Description:
The helpdesk coordinator is responsible for providing support and assistance to the users by troubleshooting the technical issues and providing the appropriate resolutions for the...
Ajman University
Ajman
1 day ago
...Information Technology Helpdesk Jobs in Dubai
For More Top Organization Jobs:
1- Agent, Information Technology Helpdesk
Job: Full... ...to day service delivery and operations of the IT Service Desk support function and, responsible for the delivery of consistent IT support...
Atlantis Dubai
Dubai
1 day ago
...Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization...
ACCUMED
Dubai
19 hours ago
1- HR Helpdesk Executive
Job: Full Time
Location: Dubai, UAE
Description:
You will be the key point of contact of various business... ...HR Certifications
Minimum of five years experience in an HR support or helpdesk function
Experience in a call logging system is...
Al Ansari Exchange
Dubai
2 days ago
...information technology, or similar.
~3-5 years of experience as an IT support specialist.
~ Exceptional ability to provide technical... ...determine IT needs and train end-users.
~ Proficiency in IT helpdesk software, such as Freshservice and SysAid.
~ Experience in...
Dicetek LLC
Dubai
2 days ago
...Role:IT Support Engineer
Location:Dubai
Job Description:
L1/L2 Helpdesk Support
Microsoft Servers / AD / DNS / DHCP Management & Troubleshooting
WSUS Management
Endpoint protection platforms (EPP) / Endpoint Detection and Response (EDR) Management...
Isss
Dubai
3 days ago
...accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from... ...is a 24X7 challenging environment with many opportunities to support the customer. * The Help Desk Agent will provide telephone...
Talent Pal
United Arab Emirates
4 days ago
...Key Responsibilities:
First-Line Support: Address incoming client inquiries via phone, email, or chat and provide timely responses... ...Requirements:
Proven experience in a technical support or helpdesk role.
Excellent communication and problem-solving skills....
Alpha Data Recruitment
Abu Dhabi
19 hours ago
...Head of Technical Support at ProFinda
ProFinda is now looking for a dedicated individual to join our team as the Head of Technical... ...least 5 years in a leadership role
Experience using a Support Helpdesk tool such as Jira Service Desk, Zendesk or similar.
Strong...
ClickJobs.io
Dubai
1 day ago
...IT Helpdesk Engineer Jobs In Dubai,UAE | Geolog Surface
Description:
We are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature...
Geolog Surface
Dubai
2 days ago
...users around the world. We are seeking an experienced Application Support Specialist (Software Engineer) to join us on this journey,... ...the application(s) in coordination with the Development Team and Helpdesk.
Manage incidents, proactive alerts, change requests, and service...
Gulf Agency Company
Dubai
3 days ago
...Support Engineer Jobs In Dubai | Dubai Careers
Description
We are looking for a dedicated support engineer to ensure that our customers... ...and Mac OS environments.
~ Proficiency in remote desktop and helpdesk software, such as Freshdesk and Zendesk.
~ Advanced knowledge...
Dubai Careers
Dubai
1 day ago
...Job Description:
The Helpdesk Executive provides technical support and assistance to end-users for hardware, software, and network-related issues. They respond to inquiries, resolve problems, and offer guidance to customers via phone, email, or in person. The Helpdesk...
...currently looking to hire a knowledgeable and self-driven IT End User Support to join forces with our IT team in our various projects in the... ...to users on Hardware, Software, and LAN in the form of l IT Helpdesk Tickets
Offer proactive support to users by update all users...
Archirodon group
Abu Dhabi
3 days ago
...Desktop Technician willprovide day to day localremote desktop support,receive inbound calls, answer questions, troubleshoot and document... ...and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
Mobile device management including IOS and...
Excis Compliance Ltd
Dubai
3 days ago
Responsibilities:
Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.
Overseeing the annual IT budget and ensuring cost-effectiveness.
Monitoring daily operations, including server hardware...
Mood Group
Dubai
3 days ago
...The job posting is outdated and position may be filled
• Learns or provides calendar management and time planning support for manager(s) (e.g., Director). May manage community space/conference room calendars. Learns and/or aligns calendar based on knowledge of managers...
Microsoft Dubai
Dubai
4 days ago
The job posting is outdated and position may be filled
Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
Compiling a daily list of sales leads, delegating leads to the sales department...
Damac Properties Dubai
Dubai
1 day ago
...or degree in information technology, computer Science or an IT-related field
One year of experience in system/network/computer support on Windows and Windows Servers and backup solutions
Experienced with hardware troubleshooting and resolving PC/Mac system/...
Robert Walters
Dubai
19 hours ago
...IT Support Jobs In Sharjah | Dicetek LLC
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Advanced knowledge of database... ...in Dubai | Maersk Careers
Requirement
Proficiency in IT helpdesk software, such as Freshservice and SysAid.
Experience in...
Dicetek LLC
Sharjah
2 days ago
...Field Service Role
Minimum two years' experience in working directly with customers in Engineering/Field Service role
Ability to support multiple projects throughout each day
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Technology...
Dice
Dubai
19 hours ago
...Implement security measures, such as firewalls, antivirus software, intrusion detection systems, and encryption.
Provide technical support for end-users, troubleshooting software and application-related issues.
Skills
Qualifications:
Open to Asian nationals...
RTC1 Recruitment Services
Dubai
1 day ago
~ Provides strategic calendar management and time planning support for manager(s) (e.g., Senior Corporate Vice President [CVP], Executive Vice President [EVP]). Manages and owns calendar, meeting preparation, and logistics based on knowledge of manager and business needs...
Microsoft Dubai
Dubai
4 days ago
...Responsibility:IT support specialist provide technical support and assistance for users of computer infrastructure and web technologies. He/She also undertakes diagnosis and resolution of technical problems. She/He answers queries from users via telephone, email, chat...
Done By Native
Abu Dhabi
2 days ago
...Work with the acquisition team to support the product, portfolio and collaboration teams in designing and delivering customer proposals to increase card acquisition volume
Support in designing appropriate product campaigns based on customer needs, and designing and...
Innovations Group UAE
Dubai
19 hours ago
...Customer Solutions Support Supervisor Jobs in Dubai
Job Responsibilities:
Maintain all Electronic Shipping Solutions and deployed... ...personal action or by organising resolution through the ITSC Helpdesk or a third party vendor.
Ensure all new Electronic Shipping...
DHL Express
Dubai
3 days ago