...Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.
Take initiative to add a personalized experience.
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately...
...We are looking for a Guest Relations Officer - Chinese Speaking.
As Guest Relations Officer, we rely on you to
Anticipate and take responsibility for guests' needs,
Ensure that all guests enjoys the best possible hotel experience,
Provide help and assistance...
...Must be flexible in terms of working hours
Must have excellent written/verbal communication and Guest interpersonal skills
Knowledge of computerized Front Office systems.
Recognized commitment to Guest service, exceeding Guest expectations and anticipate...
...clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate...
...Responsibilities:
Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages...
...Interact and engage with guests and maintains high quality service standards
Handle guest complaints effectively and professionally
Make sure that the guest is greeted and served promptly
Engage in suggestive selling
Presents the guest's bill when...
...filled
Responsibilities
• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...in terms of room allocation, amenities and special requests of Guests
- Provide friendly and courteous service to guest and respond... ...social media and respond to guest comments.
- File daily guest relations report and documents systematically
- Handle issuance of...
...always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr.Job is an online...
...447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...experience implementation for every single VIP
• To ensure all guests are contacted for courtesy on daily basis and to contact... ...Top suite guests are offered in room check in
• Perform any related duties and special projects as requested by the Director of Rooms...
...first impression with a smile and welcome
• Allocate and seat guest according to sequence of service
• Have a full understanding of... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice...
...always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr.Job is an online...
...posting is outdated and position may be filled
Provide upscale guest service experiences for clients throughout their stay
Ensure... ...amenities, conveniences and programs offered
Manage guest relations team (including Receptionists and Concierges) to ensure we...
...Support the daily F&B guest booking
Provide a high-quality service to restaurant guests
Maintaining outlet booking effectively and accurately
Consistently looks for ways to enhance guest satisfaction
Create an exceptional experience for our guests...
...in and check-out process runs as smoothly as possible and that guests are escorted to the correct room.
Responding to requests or... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice...
...Ability to communicate well in English, including written and verbal communication.
Ability to come up with creative ideas for guest activities/events and improve the way of doing.
Ability to balance a fast-paces, constantly changing workload; highly organized...
...Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests... ...requested amenities before VIP Guest arrival
Manage the Guest Relations Desk in the hotel lobby
Serve as the main point of contact...
...Description du poste
Nous recherchons aujourd'hui un(e) Guest Relation Manager H/F dans le cadre d'un CDI en temps plein, 39h/semaine... ...serait un plus
Connaissance PMS (OPERA de préférence)
Pack Office
Informations supplémentaires
Avantages à faire partie du...
~ Guest Services Executive - Guest Relations
Guest Services Executive - Guest Relations
Prepare next day’s VIP arrival list, along with amenities requisition.
Check arrivals list for the following day, allocate rooms for VIP guests and guests with special requirements...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...Front Office & Guest Relations Executive Jobs in Dubai | Agile Consultants
Job Responsibilities:
– In charge of the front office and executive office area to ensure presentability, cleanliness, suitability for guest arrival at all times in liaison with the service...
The ability to work together and cooperate with the work team.
Proficiency in oral and written communication skills.
Possessing creativity and creating appropriate solutions to problems.
Flexibility and ability to face work pressures and challenges.
Commercial...
...Responsible for running the day-to-day operations of Government relations.
• Assist departments in the interpretation, orientation,... ...timely manner as needed.
• Ensures the visa has applied for guests transit visas, visit visas, according to the request of the reservation...
...Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
Ensure... ...timely basis
Participate in regular meetings for all Guest Relations team members, Butlers and Raffles Inc staff to facilitate communications...
...Welcome guests, assist with check-in, respond to requests and settle accounts while providing exceptional service
Take initiative... ...experience is an asset
Prior experience working with Opera or a related system
Fluency in English; additional languages are a plus...
...As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and...
...professionalism.
Be an ambassador for the hotel.
Be a point of call for all Shangri-La Circle members, VIP's and Special Attention Guest's.
Work with Hotel colleagues to keep excellent service standards.
Empathetically listen to client queries/complaints and work...
...event of death of any employee
Provide expert advice to business and employees on all visa formalities and all other government related procedures
Accountable in maintaining accurate records for all above services
Always keep up to date information about ever-changing...