..., courteous and efficient service to all guests, so as to achieve a high level of customer... ...information collaterals for guests and related departments as per the policy and standards... ...of all transactions at Front Office during shifts.
Communicate promptly...
...and suites. The strategic location allows guests to immerse themselves in the vibrant... ...performance, attitude, team work, guest and staff relations, observance of comapny’s rules and... ...ordination and information with the Front Office, Hosekeeping, F&B and especially with the...
...To be an ambassador of the Front Office and of the hotel, in and outside the work place... ...per Sofitel standards.
To attend all guests approaching the front desk in the procedure... ...-out, inquiries, key handling and all related matters, respecting the hotel standards and...
...Must be flexible in terms of working hours
Must have excellent written/verbal communication and Guest interpersonal skills
Knowledge of computerized Front Office systems.
Recognized commitment to Guest service, exceeding Guest expectations and anticipate...
...clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate...
...DUTIES AND RESPONSIBILITIES:1.1.1Organisation of Repeat Guest filing administration1.1.2Up-keeping of Hotel/Guest Information booklets... ...money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...motivated and customer-oriented individual to join our team as a Guest Relations Supervisor. As a Guest Relations Supervisor, you will be... ...handle multiple tasks simultaneously
- Proficient in Microsoft Office and hotel management software (OnQ system)
- Must be able to...
...in terms of room allocation, amenities and special requests of Guests
- Provide friendly and courteous service to guest and respond... ...social media and respond to guest comments.
- File daily guest relations report and documents systematically
- Handle issuance of...
...Interact and engage with guests and maintains high quality service standards
Handle guest complaints effectively and professionally
Make sure that the guest is greeted and served promptly
Engage in suggestive selling
Presents the guest's bill when...
...posting is outdated and position may be filled
Provide upscale guest service experiences for clients throughout their stay
Ensure... ...amenities, conveniences and programs offered
Manage guest relations team (including Receptionists and Concierges) to ensure we...
...Ability to communicate well in English, including written and verbal communication.
Ability to come up with creative ideas for guest activities/events and improve the way of doing.
Ability to balance a fast-paces, constantly changing workload; highly organized...
...views of the Burj Khalifa you can’t get anywhere else.
Job Description
The Position
To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.
KEY ROLES & RESPONSIBILITIES
Live and project the goal, philosophy, vision, mission and...
...experience implementation for every single VIP
• To ensure all guests are contacted for courtesy on daily basis and to contact... ...Top suite guests are offered in room check in
• Perform any related duties and special projects as requested by the Director of Rooms...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...Checklist when taking Restaurant enquiries or bookings.Greets guests, and escorts them to tables, and provides menus.Knowledgeable of... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice...
...Support the daily F&B guest booking
Provide a high-quality service to restaurant guests
Maintaining outlet booking effectively and accurately
Consistently looks for ways to enhance guest satisfaction
Create an exceptional experience for our guests...
...first impression with a smile and welcome
• Allocate and seat guest according to sequence of service
• Have a full understanding of... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...filled
Responsibilities
• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or...
...in and check-out process runs as smoothly as possible and that guests are escorted to the correct room.
Responding to requests or... ...payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice...
...Front Office & Guest Relations Executive Jobs in Dubai | Agile Consultants
Job Responsibilities:
– In charge of the front office and executive office area to ensure presentability, cleanliness, suitability for guest arrival at all times in liaison with the service...
~ Guest Relations Executive ArabicRussian Speaker
Guest Relations Executive ArabicRussian Speaker
As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience...
~ Guest Relations Executive GermanRussian Speaker
Guest Relations Executive GermanRussian Speaker
What you will be doing:Provide exceptional service to the guests & maintains the overall efficiency of standards set.Respond to any questions, needs and desires of...
...Guest Experience Expert (Guest Relation Officer) Jobs In Dubai | Le Méridien
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We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives...
...Interview patients or their representatives to identify problems relating to care.
Maintain knowledge of community services and... ...consultation or training to volunteers or staff on topics such as guest relations, patients' rights, and medical issues.
Ensures adequate...
~ Guest Services Executive - Guest Relations
Guest Services Executive - Guest Relations
Prepare next day’s VIP arrival list, along with amenities requisition.
Check arrivals list for the following day, allocate rooms for VIP guests and guests with special requirements...
...Responsible for running the day-to-day operations of Government relations.
Assist departments in the interpretation, orientation,... ...a timely manner as needed.
Ensures the visa has applied for guests transit visas, visit visas, according to the request of the reservation...
...Established in 2008, The Metropolitan Group is a distinguished company that has been dedicated to providing exceptional property-related services and support to clients in both local and international markets. As a prominent leader in the UAE real estate sector, our flagship...
...including taking the reservation by telephone or directly from guests, records the reservations thoroughly, keep the reservation book... ...skills.
- To generally promote and ensure good inter-departmental relations.
- To display a pleasant manner and positive attitude at all...