...properly use the telephone etiquette as per Sofitel standards.
To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures.
To offer a warm...
ALL - Accor Live Limitless
Ras al-Khaimah
6 days ago
~ Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements
~ Seeking... ...other operating departments in the loop with important guest relations matters – from Food and Beverage and Maintenance to...
IHG - INTERCONTINENTAL HOTELS GROUP
Ras al-Khaimah
27 days ago
...Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests... ...requested amenities before VIP Guest arrival
Manage the Guest Relations Desk in the hotel lobby
Serve as the main point of contact...
HILTON HOTELS
Ras al-Khaimah
4 days ago
...Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests... ...requested amenities before VIP Guest arrival
Manage the Guest Relations Desk in the hotel lobby
Serve as the main point of contact...
HILTON HOTELS
Ras al-Khaimah
4 days ago
...~ Kicking off truly memorable guest experiences with the warmest of welcomes
~ Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments...
IHG - INTERCONTINENTAL HOTELS GROUP
Ras al-Khaimah
6 days ago
...by the hotel.
To operate the switchboard in accordance with the department’s operation standards.
To attend to the hotel guests communications from inside or outside the hotel.
To use and adhere to policies and procedures for handling calls, messages and...
Hotel Chadstone Melbourne MGallery
Ras al-Khaimah
3 days ago
...A F&B Guest Service Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous Food and...
HILTON HOTELS
Ras al-Khaimah
4 days ago
...Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that the Guest Service Manager is kept fully aware of any...
HILTON HOTELS
Ras al-Khaimah
4 days ago
...The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account...
Anantara Hotels, Resorts and Spas
Ras al-Khaimah
more than 2 months ago
...First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build...
MARRIOTT International
Ras al-Khaimah
a month ago
...facilities through strong product knowledge.
Maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality and the issuing of room keys.
Maintain procedures in relation to credit and cash transactions and...
ALL - Accor Live Limitless
Ras al-Khaimah
more than 2 months ago
...To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures.
To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel...
Hotel Chadstone Melbourne MGallery
Ras al-Khaimah
more than 2 months ago
...following:
• Consistently offer professional, friendly and engaging service ,particular focus is on the customer, including ensuring guests have everything necessary to enjoy their stay.
• Lead and manage all aspects of the Guest Services department and ensure all...
...Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire...
MARRIOTT International
Ras al-Khaimah
a month ago
...A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team...
...Government agencies such as MOE, MOF, Customs, Court, Chamber of Commerce, RTA, DM.
• Update the management of the changes in laws related to Labour and Immigration departments and of other rules and regulations that have been amended and deemed necessary for the smooth...
...Standards of Performance.
To have a thorough understanding and knowledge of all hotel related services and products have the ability to make recommendations to hotel guests.
To supervise all aspects of key distribution and control according to policies and procedures...
Hotel Chadstone Melbourne MGallery
Ras al-Khaimah
2 days ago
...Standards of Performance.
To have a thorough understanding and knowledge of all hotel related services and products have the ability to make recommendations to hotel guests.
To supervise all aspects of key distribution and control according to policies and procedures...
Accor
Ras al-Khaimah
2 days ago
...the hotel and the Front Office operations during the morning / night shift, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport representatives, Drivers and Valet Parking, ensuring that the hotel standards and procedures are...
Hotel Chadstone Melbourne MGallery
Ras al-Khaimah
3 days ago
...persona.
Monitoring social media channels in responding to guest requests and ensuring relevant internal parties can assist.... ...promotions have been showcased.
Support in any e-marketing related campaigns and activities.
Attend any hotel meetings relevant...
HILTON
Ras al-Khaimah
5 days ago
...activity at a local level
Drive corporate and travel agency relations with ballroom users to maximize revenue potential
Target,... ..., M&E and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
#J...
IHG - INTERCONTINENTAL HOTELS GROUP
Ras al-Khaimah
6 days ago
...throughout the hotel best practices that will serve to enhance revenues, guest service and improve cost and productivity efficiencies.... ...Operational Procedures to include performance monitoring as it relates to the hotels.
To protect the owners and the management company...
Hotel Chadstone Melbourne MGallery
Ras al-Khaimah
2 days ago
...desk team and ensure smooth operations during shifts.
Oversee guest check-in and check-out processes, ensuring efficiency and... ...cleanliness and organization.
Prepare reports and analyze data related to front office operations and guest satisfaction.
Stay updated...
IHG Hotels & Resorts
Ras al-Khaimah
3 days ago
...Job Description:
VPatrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter... ...Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve...
MARRIOTT International
Ras al-Khaimah
3 days ago
...needed.
To assist the outlet manager in developing documents related to Policies and Procedures for the Food and Beverage Operation... ....
To create a Food & Beverage Database on (suppliers, guests, and other contacts).
To prepare the relevant materials for...
Hotel Chadstone Melbourne MGallery
Ras al-Khaimah
4 days ago
...Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office,... ...Recruitment Forecast, Pipeline, Turnover etc.
Maintain healthy relation with all key department heads, understand their hiring requirements...
IHG - INTERCONTINENTAL HOTELS GROUP
Ras al-Khaimah
6 days ago
...develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations.
Understand and operate Hotel´s Property Management System
Possess a working knowledge of reservations procedures...
HILTON
Ras al-Khaimah
5 days ago
...to identify business leads.
Implements sales action plans related to market areas.
Develop customer accounts and travel within... ...internal departments as required, ensuring delivery of superior guest service.
Ensure accurate follow up and communication both internally...
Hotel Chadstone Melbourne MGallery
Ras al-Khaimah
6 days ago
...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’... ..., twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties...
MARRIOTT International
Ras al-Khaimah
3 days ago
...screens, notice boards, social media, etc.
Delivering the best Guest Experience across all colleagues and new joiners as an... ...activities ie. Celebrate service week, Giving for Good, Inter-hotel relating engagement activities.
A partner with HR and line...
IHG - INTERCONTINENTAL HOTELS GROUP
Ras al-Khaimah
6 days ago