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...and engaging service.
Lead and manage all aspects of the Guest Relations department and ensure all. service standards are followed... ....
Qualifications
Previous leadership experience in a similar role required
Previous PMS experience required...
...The job posting is outdated and position may be filled
Tracking customer experiences across online and offline channels, devices, and touchpoints.
Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services...
...The job posting is outdated and position may be filled
Act as an ambassador for guests at our venue
Help resolve any issues or complaints
Train employees in customer service
Create and enforce employee practices and policies
Assist with PR outreach or grassroots...
~ The role of Head of Guest Experience is to ensure the highest level of service is delivered to both visitors and colleagues in the Head Office. The incumbent will consistently deliver service excellence, managing the Guest Services team to provide a seamless visitor...
...We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability... ...service and provide creative solutions to our guests.
As a Guest Experience Coordinator you are responsible to facilitate the guest’s...
...Job Number 24043372
Job Category Rooms & Guest Services Operations
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed... ...who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai, we are looking for talented...
...friendly and engaging service.
Lead and manage all aspects of the Guest Relations department and ensure all. service standards are... ...duties as assigned.
Qualifications
Previous leadership experience in a similar role required
Previous PMS experience required...
...Job Number 24059530
Job Category Rooms & Guest Services Operations
Location Aloft Dubai Creek, Baniyas Road, Deira, Dubai,... ...a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing...
...Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to... ...or university degree would be a bonus, but not essential
Experience - ideally you’ll have spent at least two year in a front desk or...
...Interact and engage with guests and maintains high quality service standards
Handle guest complaints effectively and professionally... ...Communicates with fluency in English
Preferably has experience working in either a luxury restaurant or a 5* hotel background...
...Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Coordinating with bell service...
...clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate...
...The job posting is outdated and position may be filled
Responsibilities
• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions...
...Job Category Rooms & Guest Services Operations
Location Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab... ...a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take...
...Hyde where the vibe, music, and company is justright. A hotel experience like no other, we deliver on atmosphere, live shows, global flavors... ...The Position
To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.
KEY ROLES & RESPONSIBILITIES...
...posting is outdated and position may be filled
• Meet and escort guests to their rooms after arriving from the airport having completed... ...procedure has been completed at the front desk or at the Executive Club / Premier Leisure Club reception.
• Attend to special requests...
...first impression with a smile and welcome
• Allocate and seat guest according to sequence of service
• Have a full understanding... ...simple decisions that affect their own work or the customers' experience in a positive manner
• Understand and comply with all local licensing...
...Guest Experience Officer Jobs in Dubai | SOFITEL Careers
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Description:
Coordinate and assist with organizational mailings, as needed.
Attend other corporate department meetings, as needed.
Schedule activities for...
...Previous experience in a customer service role, preferably in a hotel or hospitality setting.
Excellent communication and interpersonal... ..., such as Opera or similar software.
Ability to handle guest complaints and difficult situations with patience and empathy....