Search Results: 2,061 vacancies
# Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services.
# Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction...
...s corporate banking products and services.
To handle all transaction related customer queries w.r.t CBGs over the phone... ...escalation matrix
To make proactive calls to key clients to improve... ...3 years of experience in a call center or customer service unit for a GCC...
...AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations,... ...ensure a smooth day to day functioning of the Customer Service Info desks.
Ensure smooth day... ...received - in-person/online/digital/call centre. Escalate necessary customer complaints...
...Liaise will all concerned authorities involved in Arrival/Departure of the Aircraft on time
Preparation of daily/weekly/monthly service reports
Starting Salary after OJT 25,000 Rs to 45,000 Rs Per Month ( Online or Offline)
Contact Us:-
Communication skills...
...Listen to customers’ concerns, issues and questions
Resolve customers’ concerns and answer customers’ questions to your best ability
Maintain a positive attitude and calmly respond to customers’ complaints
Attract customers by promoting the product and...
...Answering incoming calls and responding to customer inquiries.
Resolving customer complaints and issues... ...information about products and services.
Upselling and cross-selling products... ...procedures, and products.
Following call center scripts and protocols to ensure...
...Lead the team with a laser focus on delivering an unmatched service experience, ensuring every touchpoint is characterized by speed,... ...approaches.
Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and...
...Relationship Manager
2. Maintain records of the documents received and submit the same to the Mid Office
3. Liaise with customers to resolve the service issues on behalf of the managers
4. Follow with Mid Office and Operations till the execution of the request.
5...
...monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and... ...and recommends solutions that serve to enhance customers experience and increase sales.
Key Result...
# Handles customers’ enquiries, requests and complaints in a positive... ...to customers’ incoming calls pertaining to all kinds of enquiries... ...the company’s products and services; processes travel bookings, modifications... ...concerned parties in Contact Center or any other division and...
...Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining... ...with clients and other call center team members based on trust and reliability...
...Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.... ....
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives...
1- Service Quality Officer – Contact Center
Job: Full Time
Location: Sharjah, UAE
Job Responsibilities:
Assists in conducting market researches... ...high quality in productivity that leads to enhancing customers’ experience and increasing sales.
Supports the...
...Customer Service Executive Jobs In Sharjah | HTrust Consulting
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Our Client – A leading firm into Ecommerce fulfilment industry is looking for a Customer Service Executive to liaison between...
...and coach a team to achieve desired sales, service, and academic outcomes
Ø Provide... ...language programs
Ø Drive growth of the Center business through development and... ...local center. Provide enthusiastic, hands-on customer service.
Ø Conduct presentations to...
...Ø Drive growth of the Center business through development and execution of marketing and sales plans
Ø Providing complete information to clients based on their needs and aspirations
Ø Encouraging telephonic leads and leads from other sources to walk into the...
....
Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates.
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The QA will monitor inbound and outbound... ...and email responses.
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Track customer service and conformity as per company policies...
Call Center Executive
Job Location : UAE
Job Details :
• Should have 2 years of experience in same field
• Any Nationals
...nurture a positive and engaged community with customers. • Respond to comments, questions, and... ...and make sure globally that customer service is on point. • Should follow all SOPs – for... ...Should answer customer service email and calls and make sure no queries are left unanswered...
...Record the call details in the system along with summary of query
Ensures patients details are updated in the relevant databases... ...address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining...