Search Results: 2,061 vacancies

# Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services. # Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction... 

SUNRISE Search and Support Inc.

Sharjah
1 day ago
 ...s corporate banking products and services. To handle all transaction related customer queries w.r.t CBGs over the phone...  ...escalation matrix To make proactive calls to key clients to improve...  ...3 years of experience in a call center or customer service unit for a GCC... 

Mackenzie Jones

Sharjah
1 day ago
 ...AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations,...  ...ensure a smooth day to day functioning of the Customer Service Info desks. Ensure smooth day...  ...received - in-person/online/digital/call centre. Escalate necessary customer complaints... 

MAJID AL FUTTAIM

Sharjah
4 days ago
 ...Liaise will all concerned authorities involved in Arrival/Departure of the Aircraft on time Preparation of daily/weekly/monthly service reports Starting Salary after OJT 25,000 Rs to 45,000 Rs Per Month ( Online or Offline) Contact Us:- Communication skills... 

Buzzon

Sharjah
1 day ago
 ...Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and... 

Nejoum Al Jazeera Used Cars & Shipping LLC

Sharjah
1 day ago
 ...Answering incoming calls and responding to customer inquiries. Resolving customer complaints and issues...  ...information about products and services. Upselling and cross-selling products...  ...procedures, and products. Following call center scripts and protocols to ensure... 

Confidential

Sharjah
more than 2 months ago
 ...Lead the team with a laser focus on delivering an unmatched service experience, ensuring every touchpoint is characterized by speed,...  ...approaches. Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and... 

Nielsen Consumer LLC

Sharjah
1 day ago
 ...Relationship Manager 2. Maintain records of the documents received and submit the same to the Mid Office 3. Liaise with customers to resolve the service issues on behalf of the managers 4. Follow with Mid Office and Operations till the execution of the request. 5... 

Confidential

Sharjah
5 days ago
 ...monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and...  ...and recommends solutions that serve to enhance customers experience and increase sales. Key Result... 

Talent Pal

Sharjah
2 days ago
# Handles customers’ enquiries, requests and complaints in a positive...  ...to customers’ incoming calls pertaining to all kinds of enquiries...  ...the company’s products and services; processes travel bookings, modifications...  ...concerned parties in Contact Center or any other division and... 

Air Arabia

Sharjah
a month ago
 ...Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining...  ...with clients and other call center team members based on trust and reliability... 

Air Arabia

Sharjah
more than 2 months ago
 ...Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries....  .... Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives... 

Hilton

Sharjah
3 days ago
1- Service Quality Officer – Contact Center Job: Full Time Location: Sharjah, UAE Job Responsibilities: Assists in conducting market researches...  ...high quality in productivity that leads to enhancing customers’ experience and increasing sales. Supports the... 

Air Arabia

Sharjah
5 days ago
 ...Customer Service Executive Jobs In Sharjah | HTrust Consulting Apply Also Senior Internal Audit Director Jobs In Dubai | Robert Walters Our Client – A leading firm into Ecommerce fulfilment industry is looking for a Customer Service Executive to liaison between... 

HTrust Consulting

Sharjah
5 days ago
 ...and coach a team to achieve desired sales, service, and academic outcomes Ø Provide...  ...language programs Ø Drive growth of the Center business through development and...  ...local center. Provide enthusiastic, hands-on customer service. Ø Conduct presentations to... 

Score Plus - The Princeton Review Middle East - Sharjah

Sharjah
4 days ago
 ...Ø Drive growth of the Center business through development and execution of marketing and sales plans Ø Providing complete information to clients based on their needs and aspirations Ø Encouraging telephonic leads and leads from other sources to walk into the... 

The Princeton Review - Score Plus & Inlingua - Sharjah

Sharjah
4 days ago
 .... Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates. . The QA will monitor inbound and outbound...  ...and email responses. . Track customer service and conformity as per company policies... 

ULTIMATE HUMAN RESOURCES SOLUTIONS LLC

Sharjah
3 days ago
Call Center Executive Job Location : UAE Job Details : • Should have 2 years of experience in same field • Any Nationals

Al Fardan Exchange LLC

Sharjah
a month ago
 ...nurture a positive and engaged community with customers. • Respond to comments, questions, and...  ...and make sure globally that customer service is on point. • Should follow all SOPs – for...  ...Should answer customer service email and calls and make sure no queries are left unanswered... 

SWISS ARABIAN PERFUMES GROUP

Sharjah
more than 2 months ago
 ...Record the call details in the system along with summary of query Ensures patients details are updated in the relevant databases...  ...address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining... 

DAMAS MEDICAL CENTER

Sharjah
16 days ago