Search Results: 43,806 vacancies
...Description
Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments.
Excellent leadership and communication skills, with the ability to build strong working relationships...
...Currently looking for a Customer Service (Call Center) representative to join in Um Al Quwain. If you have a Bachelor's degree, experience in a related field, and fluency in Arabic and English, they want to hear from you!
The salary for this position will be determined...
...Manage the service center team, implement and optimize service center processes and procedures to improve efficiency, reduce costs, and maximize productivity
Maintain and enhance customer satisfaction levels by ensuring timely and effective resolution of customer issues...
...and position may be filled
Communicate with customers via phone, email, and chat. Provide knowledgeable... ...:
At least 3 years of relevant (customer service) work experience At least 1 year of experience in a call center Updated knowledge of PC components and IT...
...Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations.
Strong background in digital strategy and customer experience enhancement, ideally in collaboration with digital teams.
Expertise...
...JOB DESCRIPTION: JOB PURPOSE
Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations shift towards digitalfirst selfserve interactions and integrate customer insights...
...Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve...
...s corporate banking products and services.
To handle all transaction related customer queries w.r.t CBGs over the phone... ...escalation matrix
To make proactive calls to key clients to improve... ...3 years of experience in a call center or customer service unit for a GCC...
...Position Title: Head of Call Center
JPC: 3188
Location: Abu Dhabi
Language: Excellent in English, Arabic... ...and employee engagement.
Collaborate with IT and customer experience teams to enhance digital self-service options.
Manage the effective achievement of...
...Responsibilities and Duties:
Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service
Responding efficiently and accurately... ...and striving to meet or exceed call center metrics while providing excellent...
...Salary: Salary Not disclosed Salary Type: Per Month Total Vacancies: 10 Skills sales customer service telesales executive inbound outbound telephone calls company business timing call center representative building inbound calls food industry english communication...
...Job Description
Roles & Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot.
Identify customers’ needs, clarify information, research every issue and provide solutions...
...resolution/TAT.
Processing to all requests on BPM/Tracksoft with less errors.
Main Tasks
Receive all types of SRs assigned to center.
Investigates and identifies appropriate resolution
Proper Creation to all types of complaints
Validation to resolved...
...Category: Customer Service Career Level: Experienced (Non-Managerial) Experience: 2 Years Required Qualification: Any Requires Traveling... ...1 Skills software customer service production user feedback call center chat support gaming industry basic excel word
Description...
...Senior Manager – Customer Service Center Jobs | Expo City Dubai Jobs
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Job Responsibilities
Lead with ECD Authority Senior Management to define and establish the Authority’s Customer Service (CS) Centre Function and team...
...categories.
Requirements
What you offer:
A strong understanding of the needs of our customers including patients, employees, and the community at large.
Must have a Bachelors, Master s, and/or Doctorate Degree in...
...Senior Manager – Customer Service Center Jobs | Al Rostamani Group
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Description:
The One-Stop Shop- Customer Service Centre Senior Manager is responsible for the seamless daily operations of the Authority Service Centre...
...The Remote Call Center Rep will be responsible for:
• Answering incoming customer calls and responding to customer inquiries
• Troubleshooting customer issues... ...technical support
• Providing excellent customer service and maintaining a positive customer experience...
...Ensure that all calls received on the farmers call center are responded and addressed in line with required standards of professionalism and excellence... ...the level of farmers satisfaction with the services provided by company.
Collect survey responses, analyze...
...may be filled
Managelargeamounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships... ...the right methods/tools
Meet personal/customer service teamsales targets and call handling quotas
Handle...