~ Program Manager Customer Call and Service Center Design and Implementation
Program Manager Customer Call and Service Center Design and Implementation
Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the...
Dicetek LLC
Dubai
3 days ago
...courteous handling of telephone calls, provide necessary information... ...backs are actioned within the service level agreement timeline.
3.... ...monitoring report to ensure customer requests are fulfilled within... ...Prior experience in customer service / call center prefered....
Parisima Talent
Dubai
4 days ago
...Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve...
Duserve
Dubai
3 days ago
...Responsibilities:
Communicate with customers via phone, email, and chat.
Provide knowledgeable answers... ...:
At least 1-2 years of relevant (customer service) work experience
At least 1 year of experience in a call center
Updated knowledge of PC components and IT...
Brecks Group
Dubai
4 days ago
...Responsibilities and Duties:
Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service
Responding efficiently and accurately... ...and striving to meet or exceed call center metrics while providing excellent...
Udrive
Dubai
1 day ago
...categories.
Requirements
What you offer:
A strong understanding of the needs of our customers including patients, employees, and the community at large.
Must have a Bachelors, Master s, and/or Doctorate Degree in...
Dicetek LLC
Dubai
more than 2 months ago
...processes outsourcing and strategic staffing services to cutting-edge technology... ...passionate about providing exceptional customer service and has a strong background in sales... ...with a background in customer service or call center/BPO environment preferred.
· Proficiency...
Nathan & Nathan HR
Dubai
3 days ago
...established in 2011, as a premier housekeeping service for families in Dubai. For the past 10... ...the largest residential training center for all newly onboarded maids in Dubai.... ...Responsibilities:
To provide excellent customer service at branch customer
Relaying extensive...
Hala Kids
Dubai
4 days ago
...clients are receiving the highest quality and professional standards services by achieving data quality objectives.
Coordinates and... ...and meet dedicated timelines
Coordinate with Global Service Centers to ensure operational execution of all deliverables
Key Activities...
GfK SE
Dubai
2 days ago
...In-Depth Mall Knowledge: Stay updated on shopping center services, amenities, stores, layout, promotions for smooth information desk operations.
Follow Procedures: Ensure smooth customer service desk operations under supervisor guidance, adhering to established policies...
MAJID AL FUTTAIM
Dubai
1 day ago
...Senior Manager – Customer Service Center Jobs | Expo City Dubai Jobs
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Job Responsibilities
Lead with ECD Authority Senior Management to define and establish the Authority’s Customer Service (CS) Centre Function and team...
Expo City
Dubai
2 days ago
...position is to optimize the experience of every customer , and to ensure a seamless experience/... ...of processes and enhancement of service level agreements (SLAs) as needed.
Key... ...experience in Customer Service (preferably Call Centre).
Expertise in creating and executing...
Noorka Logistics LLC
Dubai
1 day ago
...AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations,... ...ensure a smooth day to day functioning of the Customer Service Info desks.
Ensure smooth day... ...received - in-person/online/digital/call centre. Escalate necessary customer complaints...
MAJID AL FUTTAIM
Dubai
1 day ago
...an international network thats focused on service quality and sustainability is able to... ...power of global trade. And not just for our customers but for every member of our team too. To... ...confidential
ABOUT THE ROLE
The Senior Call Centre Manager is responsible for the...
Precision Hire Solution
Dubai
9 days ago
...Job Title:
Customer Service Specialist
Job Description
The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support...
Concentrix
Dubai
3 days ago
...Position Title: Head of Call Center
JPC: 3188
Location: Abu Dhabi
Language: Excellent in English, Arabic... ...and employee engagement.
Collaborate with IT and customer experience teams to enhance digital self-service options.
Manage the effective achievement of...
Sundus
Dubai
a month ago
3+ years of experience in a procurement environment.
Attention to detail, accuracy, speed and analytical skills
Ability to handle large volume of work
Strong interpersonal and communications skills
Experience - Industry-specific (ie. knowledge & experience gained...
Petroplan
Dubai
17 hours ago
...Job Description
Roles & Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot.
Identify customers’ needs, clarify information, research every issue and provide solutions...
Confidential Company Dubai
Dubai
a month ago
1. Supports and provides service via toll free, e-mails, live chats... ...business’ relationship with customers.
2. Performs outbound surveys... ..., operational and Contact Center trainings provided to... ...presentation.
7. Receives Inbound Calls, Emails, and Live Chats...
Juma Al Majid Holding Group
Dubai
2 days ago
...divisions; automotive, financial services, real estate, retail, and... ...entrepreneurship and relentless customer focus enables the organization... ...join our Finance Shared Service Center in the capacity of Accountant... ...received through email or call
Ensure timely processing...
Al-Futtaim Group
Dubai
2 days ago
...Responsibilities
· Improve customer service experience, create engaged customers and facilitate organic growth.
· Take ownership of customers issues and follow problems through to resolution.
· Set a clear mission and deploy strategies focused towards that mission...
SMS GROUP OF COMPANIES
Dubai
1 day ago
~ Customer Support Services Junior Officer
Customer Support Services Junior Officer
1. Supports... ...all product operational and Contact Center trainings provided to identify voice skills... ....
7. Receives Inbound Calls Emails and Live Chats through Genesys...
Juma Al Majid Holding Group L.L.C.
Dubai
3 days ago
...Description:
Our client is looking for aCustomer Service Representative, responsible for interacting with customers over call to provide the basic or necessary information... ...-commerce, healthcare, F&B
~2 years of Call center or customer service experience is a MUST
~...
Nathan & Nathan
Dubai
2 days ago
**Job Summary:**
We are seeking a dynamic and customer-focused Telesales and Customer Service Representative to join our sales team. In this role, you will be responsible for conducting outbound sales calls to potential customers while also providing exceptional customer...
PARTY ZONE LLC
Dubai
3 days ago
...Handle customer inquiries via phone, email, and social media platforms
Provide assistance and guidance to customers regarding product... ...customer experience
Identify and implement customer service process improvements to enhance customer satisfaction
Requirements...
IIQAFGROUP
Dubai
3 days ago
...compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Inside Sales Representative role include:
~2+... ...managing a sizable volume of client accounts and calls
~ Experience with managing different lead...
Concentrix
Dubai
3 days ago
...DUTIES AND RESPONSIBILITIES :
Improving customer service experience, creating engaged customers, and facilitating organic growth.
Taking... ...and administrative professionals to carry out patient-centered care initiatives to enhance the general experience.
Keen and...
Deow International
Dubai
1 day ago
...As a Customer Service Specialist, you will work to provide virtual and in person support to Middle East & French speaking customers. You will ensure that all customer contacts are dealt with effectively and courteously. This will include processing orders, preparing correspondence...
Shaw Contract
Dubai
3 days ago
...Interact with customers in a friendly and professional manner to provide information in response to inquiries, concerns, and requests about products and services
Follow procedure for dealing with complaints and provide appropriate solutions
Monitor support inbox...
IIQAF GROUP
Dubai
3 days ago
~ Accountant - I2P Finance Shared Service Center
Accountant - I2P Finance Shared Service Center
We run dry van and temp controlled freight. Our equipment is 2020-2022.
All the trucks are equipped with: APU, TV, Microwave, Inverter, Fridge, Toll pass, PrePass...
Al-Futtaim
Dubai
3 days ago