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...Job title: Senior Technical Support Executive
Company: EmQuest
Job description : To provide in-depth technical product assistance, recommend appropriate solutions and designing and develop new products to support the business. Be responsible for a combination...
...The IT Technical Support role is pivotal in ensuring the smooth operation of the information technology systems within a FastMoving Consumer Goods (FMCG) company. This position involves providing technical assistance and support to users troubleshooting hardware and software...
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Valid email field required Send jobs Provides technical support either by phone, remote access or site visits as needed .• Installs and configures hardware and software components to ensure...
...Career Area:
Product Support Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar... ...Product Problem Management process.
Building dealer's technical capabilities to identify and repair product deficiencies....
...The job posting is outdated and position may be filled
~ A Technical Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner . You will be responsible for working with different systems, software, and hardware...
...This highly scalable, globally available platform is ready to support millions of connected assets and vehicles with mission-critical... ...available up-to-date contact information, supported product lists, technical information regarding products, troubleshooting information,...
...Assisting with troubleshooting and resolving navigation system issues.
Maintaining records and generating reports on technical inquiries.
Conducting training sessions for team members and clients.
Identifying and implementing process enhancements....
...Description
As a Technical Support Specialist, you will be expected to deliver flawless customer experience by providing ongoing support, sharing best practices and recommendations with our users, collaborating with internal teams to manage processes resulting in customer...
...Job Description
As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with... ...Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
Greet customers in a...
...Are you looking for a career change with a forward-thinking global organization?
We’re on the lookout for Finnish-speaking Technical Support Advisors to join our team in Benalmadena, Malaga.
Career growth and personal development
We’ll give you all the...
...Head of Technical Support at ProFinda
ProFinda is now looking for a dedicated individual to join our team as the Head of Technical Support with 10 or more years of demonstrable experience leading a support team to help SaaS customers with general inquiries, resolving...
...and experience Planning,
~ Design, and supporting ESXi version upgrades and migrations... ...Backup Platform.
~ Ability to create technical design documents and work with Project Managers... ...service levels for self and team.
~ Execute Health Check services and closure along...
...Provide immediate response to customer inquiries in accordance with service standards.
Provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
Provide advice and best...
...aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
Technical Support Manager Responsibilities:
# Responsible for MFT equipment performance and customer satisfaction in the Middle East region....
...experienced employees
Record tickets and handle ticketing systems
Handle standard changes to system configuration
Provide technical support to customers
Provide ongoing support regarding system operation
Provide training and give presentations
Work with...
...We are looking for a junior level first and second line technical support for an international law firm in Dubai. You will answer user queries about hardware and software problems via desk visits, phone calls, and emails.
Duties include:
Answer and log all service...
...Job Description:
We are searching for Remote Technical Support Representatives to join our client's team on a 2-year contract.
This resource will be monitoring incidents that come in throughout the daytime shift and working through the non-critical issues during...
...chat channels
Own and drive query resolution through collaboration with Product & Eng groups to
resolve all types generic, technical or product queries
Drive overall Customer Satisfaction metrics ensuring service quality through case
journey, providing regular...
...Core Responsibilities
Coordinate as smart hands with different portfolio and engineering workgroups
Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes
Perform hardware and software upgrades to...
...Project Excellence (5%)
Strategize and execute strategic projects within the realm of IT support.
Assign and oversee project tasks to meet... ...enhance shared processes.
Specialist Skills / Technical Knowledge, Technical Competencies Required for this...