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...the help desk team and evaluate performance
Ensure customer service is timely and accurate on a daily basis
Recruit, train and support help desk representatives and technicians
Set specific customer service standards
Contribute to improving customer support by...
...Provide first and second line technical support answering user queries relating to hardware and software problems via
desk visit phone... ...Proactively monitor the Service Desk inboxes
Resolve IT Support issues aiming to resolve as many calls as possible as first...
...Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization...
...IT Helpdesk Officer Jobs in Dubai, UAE by Al Ghurair Investment | ArabJobs.com
IT Helpdesk Officer
Al Ghurair Investment... ...Views 5359
Job Description Provide IT users at Al Ghurair with support on information and communication technology infrastructure, systems...
...A new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experienced IT Helpdesk Support Analyst interested in working in a standalone role, working in a quite demanding work environment. You will primarily be responsible...
...information technology, or similar.
~3-5 years of experience as an IT support specialist.
~ Exceptional ability to provide technical... ...determine IT needs and train end-users.
~ Proficiency in IT helpdesk software, such as Freshservice and SysAid.
~ Experience in...
...Role:IT Support Engineer
Location:Dubai
Job Description:
L1/L2 Helpdesk Support
Microsoft Servers / AD / DNS / DHCP Management & Troubleshooting
WSUS Management
Endpoint protection platforms (EPP) / Endpoint Detection and Response (EDR) Management...
...Key Responsibilities:
First-Line Support: Address incoming client inquiries via phone, email, or chat and provide timely responses... ...Requirements:
Proven experience in a technical support or helpdesk role.
Excellent communication and problem-solving skills....
We are seeking a knowledgeable and customer-oriented IT Support Specialist to join our team at our hotel in Jumeirah. The IT Support Specialist will be responsible for providing technical assistance and support to hotel staff and guests, resolving IT-related issues, and...
....00 AED per month
Key Responsibilities:
Primary Help Desk Support.
Infrastructure Management:
Install, maintain, and support... ...Communication.
Project Participation:
Participate and contribute to IT-related projects when necessary.
Expertise and Suggestions:...
...Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support... ...handling Technical Service Tickets
Professional IT Certifications.
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support...
...Abu Dhabi, United Arab Emirates | Posted on 06/01/2023
Respond to and resolve problems that are escalated to the IT Support Team, ensuring timely communication on issue status and resolution
Update and maintain IT Operations documentation and Knowledgebase articles...
Are you a highly motivated, self-starter who loves to work hard, learn a wide variety of skills, and go home each day with a sense of accomplishment, all surrounded by like-minded peers? An award-winning and innovative structural engineering firm seeking a Structural Engineer...
...currently looking to hire a knowledgeable and self-driven IT End User Support to join forces with our IT team in our various projects in... ...to users on Hardware, Software, and LAN in the form of l IT Helpdesk Tickets
Offer proactive support to users by update all users...
...Requirements
Diploma or degree in information technology, computer Science or an IT-related field
One year of experience in system/network/computer support on Windows and Windows Servers and backup solutions
Experienced with hardware troubleshooting...
...job posting is outdated and position may be filled
Installing and configuring client computer systems.
Responding to client IT support requests.
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-site or...
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai...
...Beverage
Work Experience 5+ years
City Dubai
State/Province UAE
338300
Job Description
The primary purpose of an IT Support Engineer is to manage, administer and provide support to internal clients.
Manage, administer and provide support for...
...Responsibilities
# Provide on-site and remote technical support to end-users.
# Diagnose and resolve hardware and software problems... ...in Computer Science or a related field.
Proven experience in IT support or a similar role.
Strong knowledge of computer systems...
...Job Description:
Company: Tecnological company leader in IOT solutions
Location: CDMX
Position: IT Support Engineer
Languages: High level of English and Portuguese required
Responsibilities:
Experience in incident management
Knowledge of infrastructure...