QA / QC Manager

Job Purpose

To lead and manage Quality Assurance and Quality Control activities across projects, ensuring that all design, construction, materials, and workmanship comply with approved specifications, contractual requirements, applicable standards, and organizational quality objectives.

Key Responsibilities

• Develop, implement, and maintain project Quality Management Plans, procedures, standards, and QA/QC systems.

• Ensure project activities comply with contractual requirements, approved specifications, drawings, applicable codes, standards, and regulatory requirements.

• Review and approve contractors’ and consultants’ quality plans, Inspection and Test Plans (ITPs), method statements, and related quality documentation.

• Establish quality control processes for construction activities, materials, equipment, installation, testing, and commissioning.

• Conduct and oversee regular quality inspections, audits, surveillance activities, and compliance assessments across project sites.

• Monitor contractor and subcontractor quality performance and ensure compliance with approved project requirements.

• Manage Non-Conformance Reports (NCRs), observations, corrective and preventive actions, ensuring timely investigation, resolution, and close-out.

• Identify recurring quality issues and trends and implement measures to prevent recurrence.

• Coordinate with Project, Technical, Design, Construction, HSE, and other teams to ensure quality requirements are integrated throughout project delivery.

• Review material submittals, technical documentation, inspection requests, test reports, certificates, and other quality records.

• Ensure appropriate inspection, testing, and approval processes are completed before subsequent construction activities proceed.

• Lead quality meetings and workshops with consultants, contractors, subcontractors, and project teams.

• Develop and monitor quality KPIs and provide regular quality performance reports to project and senior management.

• Manage internal and external quality audits and ensure audit findings are appropriately addressed and closed.

• Ensure effective control and maintenance of quality records, inspection documentation, testing results, and project quality dossiers.

• Support testing, commissioning, project completion, snagging, handover, and close-out activities from a quality perspective.

• Promote a culture of continuous improvement and quality awareness across project teams.

• Lead and develop the QA/QC team, ensuring appropriate resources, responsibilities, and performance standards are maintained.

Qualifications & Experience

• Bachelor’s degree in Engineering, Construction Management, Quality Management, or a related discipline.

• Professional certification in Quality Management, ISO 9001, or a related discipline would be an advantage.

• Strong QA/QC management experience within construction, real estate development, infrastructure, or major project environments.

• Demonstrated experience implementing and managing Quality Management Systems and project-specific QA/QC programmes.

• Strong knowledge of ISO 9001, construction quality standards, inspection and testing requirements, NCR management, and quality auditing.

• Experience managing consultants, contractors, subcontractors, and multidisciplinary project teams.

Key Competencies

Quality Assurance & Control • Quality Management Systems • Inspection & Testing • Quality Auditing • NCR & Corrective Action Management • ISO Standards • Construction Quality • Contractor Management • Root Cause Analysis • Regulatory Compliance • Problem Solving • Team Leadership