Marketplace Executive - Scope Investment

About the company:

Al Boom Marine is a leading UAE-based retail and distribution company specializing in watersports, outdoor, and lifestyle products, representing globally recognized brands while offering high-quality gear and experiences for marine and adventure enthusiasts.

About the position:

Marketplace Executive will be responsible for managing and growing the brand’s presence across major online marketplaces (Amazon, Noon, Namshi, Trendyol), handling end-to-end operations including product listings, order fulfilment, inventory coordination, and performance tracking, while driving sales through pricing, promotions, and data-driven insights, ensuring marketplace compliance, and collaborating cross-functionally to deliver a seamless customer and brand experience.

Key Responsibilities:

Marketplace Operations:

• Manage day-to-day operations across marketplaces (e.g., Amazon, Noon, Namshi, Trendyol, etc.).

• Ensure accurate product listings including pricing, descriptions, images, attributes, and categorization.

• Coordinate with internal teams to ensure timely product launches and updates on marketplaces.

• Monitor marketplace SLAs, compliance requirements, and seller performance metrics.

Order & Fulfilment Management:

• Track daily orders, fulfilment status, cancellations, and returns.

• Coordinate with warehouse, logistics, and store teams to ensure on-time dispatch and delivery.

• Resolve order-related issues, customer complaints, and marketplace escalations.

Sales & Performance Tracking:

• Monitor sales performance, conversion rates, stock availability, and returns by marketplace.

• Prepare regular reports on sales, margins, discounts, and operational KPIs.

• Identify underperforming SKUs and recommend corrective actions.

Pricing, Promotions & Campaigns:

• Support execution of marketplace promotions, deals, and campaigns in coordination with Buying, Planning, and Marketing teams.

• Ensure correct pricing, discounts, and offers are live as per approved plans.

• Monitor competitor pricing and marketplace trends.

Inventory Coordination:

• Work closely with Planning and Supply Chain teams to ensure optimal stock availability.

• Track inventory aging and slow-moving products on marketplaces.

• Support stock allocation and replenishment decisions for marketplace channels.

Cross-Functional Collaboration:

• Coordinate with Merchandising, Buying, Finance, Customer Service, and Marketing teams to ensure smooth marketplace operations.

• Act as the point of contact for marketplace partners on operational matters.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, E-commerce, Retail Management, or a related field.

• Postgraduate qualification is an advantage but not mandatory.

Experience :

• 2–4 years of experience in e-commerce or marketplace operations within a retail environment.

• Advanced Excel skills and understanding of data analysis tools are advantageous.

• Strong understanding of online marketplace operations and metrics.

• High attention to detail with the ability to manage multiple SKUs and tasks.

• Data-driven mindset with good analytical and reporting skills.

• Strong coordination and follow-up skills across teams.

• Proficiency in MS Excel, familiarity with BI tools is a plus.

• Ability to work in a fast-paced retail environment with tight timelines.

• Commercial awareness and understanding of pricing and margins.

• Clear communication and problem-solving skills.