Assistant Parts Advisor

We're Hiring: Assistant Parts Advisor
Location: Abu Dhabi, UAE

Ali & Sons is looking for a customer-focused and organized Assistant Parts Advisor to support the Parts Team in delivering efficient counter sales and maintaining accurate parts inventory records. The role will assist customers and technicians with parts availability, pricing, quotations, sales transactions, and related parts processes.

Key Responsibilities

• Greet customers and assist with parts enquiries, including part numbers, prices, and availability.
• Advise customers on the use and care of parts and related products or services.
• Prepare parts estimates, quotations, delivery orders, and sales invoices.
• Support the Parts Team in processing counter sales and credit sales in line with approved procedures.
• Maintain knowledge of parts return, warranty, and delivery policies and communicate these to customers and technicians.
• Assist with accessories displays and ensure the parts counter and working area are clean and organized.
• Maintain accurate sales and inventory records and support computerized stock control and re-ordering.
• Prepare and follow up on loss sales reports to support inventory planning.
• Provide timely support to customers and technicians regarding parts availability and delivery.
• Follow company SOPs and Parts Dealer Network procedures.
• Perform other duties as assigned by the Parts Sales Supervisor / Procurement & Stores Manager.
  

Qualifications & Experience

• Diploma or certification in Material Management is preferred.
• Minimum 2 years of relevant experience in a similar capacity.
• Experience in automotive parts sales or a dealership environment is preferred.
• Computer literate with strong skills in computerized inventory or warehouse management systems.
  

Why Join Us?

• Be part of a leading automotive and diversified group in the UAE.
• Work within a professional automotive parts and customer service environment.
• Opportunity to develop your expertise in parts sales, inventory management, and customer service.
• Join a team committed to quality, efficiency, and customer satisfaction.

About the Team

MG

British motor brand MG has been around since the 1920s, representing a long and prestigious pedigree in the world of cars. Today, the company has a global presence with an impressive fleet of vehicles for all needs.

Inter Emirates Motors, a subsidiary of Ali & Sons Holding started its partnership with MG in late 2020. Today, it operates six showrooms and five service centres in Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, and Al Ain. With almost 100 after-sales representatives, we ensure our customers get the best possible service throughout their buying journey.