Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group

Job Purpose:

• To achieve monthly targets assigned.
• To ensure that all telesales activities are directed to meeting sales targets.
• To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved.
• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
• To drive cross sell effort.

Key Results Area:

• Analysis of leads received.
• Conversion of leads into “Sale”
• Updating all the systems as per the call with the customer.
• Processing of the request or offer given to the customer.
• Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
• Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
• Maintaining all records of the approval, requests and reports handled.

Knowledge skill and experience:

• University Graduate.
• 1‑2 years experience in similar work environment.
• Preferably has a practical marketing background.
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Excellent presentation skills.
• Good team player with result driven attitude.
• Business sensitive.
• Has analytical and computer skills.
• Adaptable and versatile.