Head of Emergency Cash Recipient Experience & Support
Remotedxb
GiveDirectly is seeking aSenior Operations Lead for Emergency Cash recipient support in Dubai. You will oversee multi-channel support, build SOPs, and scale QA processes while coordinating with product and engineering to improve case management and recipient engagement.
The role requires leading teams, managing performance metrics, and deploying AI-powered support tools to maintain high-quality service in a fast-moving humanitarian program in the UAE.
#J-18808-LjbffrVacancy posted 5 days ago
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