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Guest Service Officer Reception

Full-time

AccorHotel

Guest Service Officer - Reception

First impressions are everything! As a Guest Service Officer - Reception you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

  • Greet check-in respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through up-selling
  • Coordinate with other departments to fulfill guest needs and resolve issues
  • Maintain accurate guest records and room status information

Qualifications :

Your experience and skills include:

  • Service focused personality is essential; experience is an asset
  • Diploma or degree in vocational hospitality or Room Division
  • Prior experience working with Opera or a related system
  • Fluency in English; additional languages are a plus

Remote Work :

No

Employment Type :

Full-time

Vacancy posted 22 hours ago
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