Guest Relations Officer / Receptionist
Full-time
ACCOR
Company Description
The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
Job Description
- Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales and housekeeping to ensure optimal level of guest satisfaction.
- Manage and greet all guests, monitor and resolve all requests.
- Perform check IN/OUT of guests using Opera system.
- Welcome and greet guests, answer inquiries and incoming calls.
- Prepare occupancy and guests report
- Maintain group and individual arrival report daily.
- Inform guests of hotel rates and services and create/cancel/confirm reservations.
- Check and manage room allocation.
- Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
- Coordinate and assist concierge in all services to guests and maintain knowledge on all emergency procedures and evaluate all credit limit report on everyday basis and manage room availability efficiently.
Qualifications
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role in UAE.
- Proficiency in Opera and Microsoft
- Fluency in English; additional languages are a plus
- Excellent communication and organizational skills
Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Guest Relations Officer / Receptionist in Dubai vacancy
- ...A leading hospitality company is looking for a Guest Relations Officer to provide excellent guest service and ensure a welcoming and pleasant experience throughout their stay. The ideal candidate should have strong communication skills, a friendly attitude, and the ability...
- ...GUEST RELATIONS OFFICER – HIRING NOW We are currently hiring a Guest Relations Officer to join our hospitality team and deliver exceptional service to guests. This is an excellent opportunity for friendly, professional, and customer-focused individuals who enjoy creating...
- ...allocation, amenities and special requests of Guests. Keep Mis-en-place ready for VIP... ...Ensure the cleanliness and neatness of front office area. Review log book, verify... ...anniversary and birthdays. File daily guest relations report and documents systematically. Co...
- ...Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont... ...Job Description Lead the daily Guest Relations and Fairmont Gold Lounge operations. Ensure... .... Coordinate closely with Front Office, Housekeeping, Engineering, Concierge, Security...
- ...Position Employee Relations Office We are seeking a professional and people-oriented Employee Relations Officer to manage employee relations, workplace concerns, grievance handling, disciplinary matters, and employee engagement activities. The role will help maintain...
- ...service delivery and business support across labour and immigration-related processes. As HR Services strives to combine competent and... ...Abilities : UAE Local laws, regulations and procedures. MS office: Excel and MS outlook are a must. Experience in using...
- ...Shanasheel Restaurant is seeking a Public Relations Officer to manage government-related processes and ensure the company’s compliance with UAE labor, immigration, licensing, municipality, and other regulatory requirements. The role will act as a key point of contact between...
- ...genuine care. We are currently seeking passionate individuals for the following opportunities: ✨ Floor Butler ✨ Butler & Guest Relations Manager If you have a passion for creating personalized guest experiences, thrive in a luxury hospitality environment, and take...
- ...Client Relations Officer A reputable company is seeking a professional Client Relations Officer to build positive customer relationships and provide outstanding service. Freshers are welcome to apply. Responsibilities Assist clients with inquiries and requests...
- ...Front of House Industry: Hospitality / Food & Beverage / Lifestyle Employment Type: Full-time Role Overview The Guest Relations Executive is responsible for managing the guest journey from first contact to departure, ensuring a warm, professional, and...
- ...We are looking for a professional and detail-oriented Public Relations Officer (PRO) to manage government-related procedures and ensure compliance with UAE laws and regulations. The ideal candidate will be responsible for processing official documentation, coordinating...
- ...Position: Front Office Receptionist Date Posted: July 27, 2026 Industry: Marina Operations... ...Administration, Hospitality, Customer Service, or a related field (Estimated) Salary: AED 4000... ...first point of contact for members, guests, and visitors, ensuring a welcoming...
- ...Position: Guest Relation Executive Date Posted: July 17, 2026 Industry: Healthcare | Customer Service | Medical Employment Type:... ...: Minimum 1 Year of Experience in Healthcare Reception/Front Office Qualification: Bachelor’s Degree (Mandatory) Salary: AED...
- ...GEMS Education Dubai is urgently seeking a highly motivated and experienced Public Relations Officer (PRO) to join its team. This role is ideal for professionals with strong UAE government relations experience who can efficiently manage administrative, immigration, and...
- ...The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships... ...’s degree in hospitality, customer service, business, or a related field (preferred) At least 1–2 years of experience in...
AED3500 - 5500 per month
...Position: Guest Relations Agent Date Posted: July 25, 2026 Industry: Hospitality | Luxury Hotels | Guest Services Employment Type... ...Experience: Previous Experience in Guest Relations, Front Office, or Hospitality Preferred Qualification: Diploma or Bachelor...- ...Register and process check in for all arrivals. Handle guest check outs efficiently and professionally. Update guest information... ...Prevention Policies. Ensure the cleanliness and neatness of front office area. Ensures that all guests are greeted on arrival &...
- ...Job Title Receptionist Position Summary We are seeking a friendly... ...a welcoming and efficient office environment. Key Responsibilities... ...visitors, clients, and guests in a professional manner.... ...Business Administration or a related field is an advantage. ~1–2...
- ...is seeking a friendly, professional, and well-presented Receptionist to join its Dubai office. This role is ideal for individuals who enjoy creating a... ...Responsibilities: • Welcome and assist clients, visitors, and guests in a professional manner. • Serve refreshments and...
- ...Position: Public Relations Officer (PRO) Date Posted: August 4, 2026 Industry: Construction / Real Estate Employment Type: Full Time Experience: Minimum 5 Years UAE Experience Qualification: Bachelor’s Degree or Diploma Salary: AED 8,000 – AED 12,...
- ...landscape. Join us as we continue to shape memorable experiences for guests from around the world in one of the world’s most dynamic cities. Position: Junior Receptionist Department: Front Office About the Role This is a unique opportunity to join RIU...
- ...sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a...
AED8000 - 12000 per month
...Position: Public Relations Officer (PRO) Date Posted: August 4, 2026 Industry: Oil & Gas Employment Type: Full Time Experience: Minimum 5+ years of UAE PRO experience Qualification: Bachelor’s Degree in Business Administration, Public Administration,...- ...in Dubai Sports City is looking for a friendly and organized Receptionist cum Admin to join its team. This role is ideal for individuals... ...approach. • Deliver excellent customer service to members and guests. • Manage bookings, phone calls, appointments, and daily...
- ...a friendly, professional, and organized Receptionist to join its team at the Dubai Industrial... ...Responsibilities: • Welcome visitors, clients, and guests in a professional and courteous manner.... ...departments. • Manage emails, office correspondence, and daily communication....
- ...Position: Front Office Manager | Receptionist | Waitress Date Posted: July 13, 2026 Industry: Hospitality... ...Management, Hotel Management, or a Related Field Salary: AED 5000 to 10000 (... ...a passion for delivering exceptional guest experiences and maintaining high...
AED3000 - 6000 per month
...Position: Guest Relations Executive / Waiter / Waitress Date Posted: July 25, 2026 Industry: Hospitality | Luxury Hotels | Food & Beverage | Guest Services Employment Type: Full Time Experience: Previous Experience in Guest Relations, Food & Beverage, or...- ...infection as you welcome our guests and support them through their... .... · Answers guest related queries and provides information... ...improvement · Carry out general office duties, including... ...one-year experience as Hotel Receptionist in Front Office department of...
AED8000 - 12000 per month
...Position: Executive Receptionist / Front Office Coordinator Date Posted: July 23, 2026 Industry: Executive Administration | Corporate Services | Financial Services Employment Type: Full Time Experience: 3–5 years in a premium corporate front office, reception...- ...Net Zero by 2040. What You’ll Be Doing The D3 receptionist is responsible for all front office operations such as handling company incoming and outgoing... ...or escort them to specific destinations Maintain guest reservation system Receive, sort, and route mail,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Relations Officer / Receptionist. Be the first to apply!
