Guest Relations Officer / Receptionist
Full-time
ACCOR
Company Description
The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
Job Description
- Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales and housekeeping to ensure optimal level of guest satisfaction.
- Manage and greet all guests, monitor and resolve all requests.
- Perform check IN/OUT of guests using Opera system.
- Welcome and greet guests, answer inquiries and incoming calls.
- Prepare occupancy and guests report
- Maintain group and individual arrival report daily.
- Inform guests of hotel rates and services and create/cancel/confirm reservations.
- Check and manage room allocation.
- Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
- Coordinate and assist concierge in all services to guests and maintain knowledge on all emergency procedures and evaluate all credit limit report on everyday basis and manage room availability efficiently.
Qualifications
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role in UAE.
- Proficiency in Opera and Microsoft
- Fluency in English; additional languages are a plus
- Excellent communication and organizational skills
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Guest Relations Officer / Receptionist in Dubai vacancy
- ...the world, dare to challenge the status quo! #BELIMITLESS" Job Description First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable...
- ...A leading hospitality company is looking for a Guest Relations Officer to provide excellent guest service and ensure a welcoming and pleasant experience throughout their stay. The ideal candidate should have strong communication skills, a friendly attitude, and the ability...
- ...our culture of luxury excellence. Job Description As a Guest Relations Agent you will greet arriving Guests by providing a warm, personal... ...the duration of their stay. Reporting to the Front Office Manager, responsibilities and essential job functions include...
- ...adventures, and the boldest flavours all come together to transport guests to A World Away. The iconic resort, located on the... ...thrive. About The Role The Assistant Manager, Guest Relations at Atlantis The Palm is responsible for the overall leadership...
- ...allocation, amenities and special requests of Guests. Keep Mis-en-place ready for VIP... ...Ensure the cleanliness and neatness of front office area. Review logbook, verify... ...anniversary and birthdays. File daily guest relations report and documents systematically. Co...
- ...Dynamic Delta Electromechanical Works LLC is seeking a professional Female Receptionist & Office Assistant to join its team in Dubai. The ideal candidate will be responsible for managing front desk activities, supporting office administration, and ensuring a welcoming...
AED3000 - 4500 per month
...Position: Front Office Receptionist Date Posted: September 19, 2026 Industry: Hospitality &... ...Management, Hotel Management, Tourism, or a related field (Estimated) Salary: AED 3,000... ...about delivering exceptional guest service and creating memorable hospitality...- ...POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing... ...QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience....
AED4000 - 6000 per month
...Position: Receptionist / Guest Experience Ambassador Date Posted: 27 September 2026 Industry: Hospitality / Facilities Management... ...Time Experience: Previous Experience in Front Office, Reception, Guest Relations, or Hospitality Qualification: Diploma/Degree in...AED4500 - 6500 per month
...Position: Guest Relations Agent Date Posted: 23 September 2026 Industry: Hospitality & Holiday Homes Employment Type: Full Time... ...Holiday Homes, Hotels, Hospitality, Guest Relations, or Front Office Qualification: Bachelor’s Degree, Diploma, or Certificate...$1900 - $2700 per month
...looking for a professional and friendly Receptionist to manage front desk operations and provide... ...packages, and deliveries. - Maintain office supplies inventory and place orders when... ...Diploma in Business Administration or related field is preferred. - Previous experience...AED5000 - 8000 per month
...Position: Receptionist & Office Administrator Date Posted: September 10, 2026 Industry: Insurance / Office Administration Employment... ...Provide professional and friendly assistance to employees and guests. Requirements: • Previous UAE experience in reception...- ARAFAT REAL ESTATE L.L.C. is seeking a Front Desk Receptionist to manage the reception area and provide administrative support for property... ...assisting with client inquiries. The position reports to the Office Manager. Key Responsibilities: ~Greet and welcome...
- ...Front of House Industry: Hospitality / Food & Beverage / Lifestyle Employment Type: Full-time Role Overview The Guest Relations Executive is responsible for managing the guest journey from first contact to departure, ensuring a warm, professional, and...
- ...Register and process check in for all arrivals. Handle guest check outs efficiently and professionally. Update guest information... ...Prevention Policies. Ensure the cleanliness and neatness of front office area. Ensures that all guests are greeted on arrival &...
- ...unforgettable experiences. Every great guest experience starts with a warm welcome.... ...? We are looking for a Female Receptionist to be the welcoming face of our exciting... ...of experience in a Receptionist, Front Office, or Guest Services role Excellent English...
- ...Role Overview As a Spa Receptionist at Banyan Tree Dubai , you are... ...seamless welcome experience for guests visiting the Spa, ensuring... ...Coordinate with Housekeeping, Front Office, and other departments to... ..., Front Desk Agent, Guest Relations Agent, or similar role within...
- ...looking for a polished and professional Receptionist to join a premium aesthetic clinic in Dubai... ...payments, invoices, and basic billing-related coordination where required. Follow... ...team with general administrative and front-office responsibilities. Requirements...
- ...creations, to create an unforgettable culinary experience for our guests. Job Description Takes reservations and welcome guests to... ...and provides recommendations to the guests. Carry out other related assignments or tasks entrusted by the Restaurant General...
- ...INSPIRE | EXHILARATE | DELIGHT At Chalhoub Group, Government Relations plays a vital role in enabling our business to operate... ...Consumer Protection Authorities Mall Management Notary Offices Trustees and Government Platforms What You'll Need to Succeed...
- ...opportunity for a professional Medical Receptionist to manage patient-facing activities, coordinate... ..., Business Administration, or a related field is preferred. Previous experience... ...telephone etiquette. Good knowledge of MS Office and basic computer applications....
- ...company is hiring a friendly and organized Receptionist to manage the front desk, welcome visitors,... ...point of contact and help maintain smooth front-office operations. Responsibilities Welcome visitors, clients, and guests in a friendly and professional manner....
- ...A leading hospitality company in Dubai offers an opportunity for a friendly and organized Hotel Receptionist to assist guests, manage front-desk activities, and support smooth hotel operations. Key Responsibilities Welcome guests and assist with check-in and check...
AED6000 - 9000 per month
...Position: Public Relations Officer (PRO) Date Posted: September 16, 2026 Industry: Business Services / Corporate Services Employment Type: Full Time Experience: Proven UAE PRO experience in visa processing, MOHRE, GDRFA, and DED licensing Qualification...- ...looking for a friendly and customer-focused Receptionist to join its team at Cityland Mall,... ...who can create a welcoming experience for guests. The successful candidate will manage... ...satisfaction. • Assist with daily front office and operational tasks. Requirements:...
AED6000 - 9000 per month
...Position: PRO – Public Relations Officer Date Posted: September 18, 2026 Industry: Corporate Services / Business Consulting Employment Type: Full Time Experience: 2–5+ years of PRO experience in Dubai/UAE Qualification: Bachelor’s Degree, Diploma, or...AED3500 - 5000 per month
...Position: Receptionist Date Posted: 26 September 2026 Industry: Domestic Workers Services... ...and assist visitors, clients, and guests in a professional manner. • Answer phone... ...customer service while supporting daily office operations. Requirements: • Previous...- ...applications for the position of Medical Receptionist. The role involves managing front-desk... ...billing, payment collection, and insurance-related documentation when required. Maintain... ...knowledge and familiarity with MS Office. Strong organizational and multitasking...
- ...Position: Receptionist Date Posted: September 28, 2026 Industry: General Trading & Administration... ...in Administration, Business, or a related field preferred Salary: AED 4000 to... ...experience handling documentation and office processes. This role requires a...
AED8000 per month
...Position: PRO (Public Relations Officer) Date Posted: September 6, 2026 Industry: Real Estate Employment Type: Full Time Experience: Minimum 5 Years Qualification: Bachelor’s Degree or Diploma in Business Administration, Public Administration, Human Resources...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Relations Officer / Receptionist. Be the first to apply!
