Guest Service Agent
Full-time
AccorHotel
First impressions are everything! As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as the reception check in / out cashiering foreign exchange and assisting guest with inquiries.
Welcomes guests and takes care of them from their arrival through to departure
Maintain cashier float and ensure accurate daily report of all money received
Contributes to guests permanent satisfaction by providing high quality services throughout their stay
Helps meet the departments quantitative targets through his/her sales efforts
Helps encourage guest loyalty by developing friendly personalized relationships
Ensures that administrative procedures never take priority over guest relations
Anticipates guests needs and takes them into consideration
Deals swiftly efficiently and sensitively to guest complaints and follows through
Ensure front desk work area is kept clean and in an orderly state at all time.
Qualifications :
- Service focused personality is essential; experience is an asset.
- Prior experience working with Opera or a related system.
- Fluency in English ; additional languages are a plus.
- Bachelors or diplomas/certifications are required.
- Relevant experience is a must with in Hotel industry.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Abu Dhabi vacancy
- ...Ramada Downtown Abu Dhabi is looking for an enthusiastic and hardworking Guest Service Agent to join its hospitality team. This role is suitable for candidates who are passionate about guest relations and providing excellent customer service in a professional hotel environment...
- ...Job Description Welcome and check-in guests, ensuring a smooth and personalized arrival... ...hotel amenities, local attractions, and services Interact with different departments on... ...preferred Additional Information Guest Service Agent for Mercure Abu Dhabi Downtown...
- ...Hospitality is a work of heart, Join us and become a Heartist®. Job Description First impressions are everything! As a Guest Service Agent , you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable...
- ...hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and... ...Description THE POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. KEY ROLES &...
AED4500 - 5500 per month
...Hiring: Customer Service Agent Location: Abu Dhabi, UAE Salary: AED 4,500–5,500/month Work: On-site | Rotational Shifts Requirements: Fluent Arabic & English required Hindi/Urdu is an advantage Customer service/call center experience...- ...symbol of uncompromising elegance and bespoke service. As the original house of luxury, St.... ...comprises of 283 elegantly appointed guest rooms including 55 suites, most of which... ...Requirement: The Butler Service Desk Agent attends promptly and efficiently to all phone...
- ...POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile... ...property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions...
- ...Description Are you passionate about hospitality, customer service and sales. Do you enjoy connecting with people, understanding... ...looking for an enthusiastic and results-driven Customer Service Agent to join our Loyalty Programme team. This is more than a...
- ...receipts are issued and accounted for until bank deposit. Reconcile payments and ensure secure transfer of funds from customer service location to the bank account. Policies & Procedures Follow all relevant Department/Unit policies, processes, standard operating...
IDCMPS
Abu Dhabi2 days ago - ...Rotana Hotels is seeking a dynamic Room Service Order Taker to coordinate all service requirements and ensure immediate action for guest satisfaction. You will handle guest requests, take and place orders, and keep up-to-date with menus and promotions. You must present...
Rotana Hotels
Abu Dhabi1 day ago - ...of the brand and its mindset: As a CID Data Entry Agent, your main responsivity will be to update the guest's information in CID system. ~ Update promptly (... ...information to the respective department or Guest Services team ~ Conveys the brand and hotel image through...
- ...your application and you could be the newest addition to our family. Our successful Hotel Reservations Agents - accurately capture data and maintain guest profiles in the Opera System (PMS) - maximise sales and marketing opportunities within the hotel’s...
- ...symbol of uncompromising elegance and bespoke service. As the original house of luxury, St.... ...comprises of 283 elegantly appointed guest rooms including 55 suites, most of which... ...Office operation whenever needed. CID Data Agent attends promptly and efficiently to all phone...
AED2000 - 4000 per month
...Description: Job Description We are looking for a female Car Rental Agent to join our car rental office in the UAE. No previous... ...Deal with customers professionally and provide excellent customer service. Explain rental terms, prices, deposits, and requirements to...- ...growing real estate company in Abu Dhabi is expanding its team and is looking for experienced Real Estate Agents who are passionate about property sales and client service. This opportunity is ideal for motivated professionals who thrive in a target-driven environment and...
- ...To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the... ...Anantara properties. To take personal responsibility for the service and attitude with which our guest service is being delivered and...
Minor International
Abu Dhabi1 day ago - ...The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guest-s account...
Minor International
Abu Dhabi1 day ago - ...Conrad Abu Dhabi Etihad Towers is seeking passionate and service-driven hospitality professionals to join its Food & Beverage team. This... ...opportunity is ideal for individuals who enjoy creating memorable guest experiences and want to build their careers with a world-class...
- ...their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, rigs-up and rigs-down of service equipment, learns to...
- ...Role Overview We are seeking an experienced Real Estate Agent to join Greenzone on a commission-only basis . This role is ideal... ...Greenzone's CRM Deliver professional, responsive, and ethical client service Requirements Minimum 2 years of real estate experience in...
- ...hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and... ...all divisional targets and objectives with a view to maximize guest satisfaction as well as protecting all assets of Rixos Marina Abu...
- ...and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible,...
- ...excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the... ...information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional...
- ...POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their... .... Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond...
- ...Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Mechanical Service Engineer in Ras Al Khaimah, UAE . Our client is a reputed organization in the Electromechanical / Electrical Contracting sector...
- ...Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of Electrical Service Engineer in Ras Al Khaimah, UAE . Our client is a reputed organization in the Electromechanical / Electrical Contracting sector...
- ...Black & Grey HR is hiring for a Head of Services for a leading organization in the UAE. We are looking for an experienced and strategic leader to oversee the complete Services function, ensuring operational excellence, commercial success, and sustainable business growth...
- ...of hospitality together. Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern...
- ...their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides well site service to customers. Applies...
- ...To conduct regular onsite inspections and audits of third-party service providers, ensuring compliance with contractual obligations, Service... ...to safety protocols, airport regulations, and managing agent standards. • Produce detailed reports on service quality, operational...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
