Sales Assistant | | Retail | ACE Hardware,Yas Mall

Job Requisition ID: 180383 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:

• As a Sales Staff member, you are integral to delivering excellent customer service, driving sales, and upholding store standards.
• You will engage with customers, offer detailed product knowledge, and ensure each customer enjoys a positive shopping experience.
• Success in this role involves contributing to store success and personal growth while collaborating closely with team members.

What You Will Do:

Customer Service

• Greet and assist customers in a friendly and professional manner.
• Provide product information, recommendations, and advice tailored to customer needs.
• Handle customer inquiries and resolve issues efficiently.

Sales & Product Knowledge

• Achieve and exceed individual and store sales targets.
• Promote special offers, link sales, and upselling opportunities.
• Stay informed about new products, promotions, and store policies.

Store Operations

• Process sales transactions accurately using the POS system.
• Assist with stock replenishment, inventory management, and merchandising.
• Ensure the store is clean, organized, and visually appealing.

Team Collaboration

• Work effectively with team members and managers to achieve store goals.
• Participate in training sessions and team briefings to enhance skills.
• Support team initiatives and contribute to a collaborative work environment.

Required Skills To Be Successful:

• Strong communication and interpersonal skills.
• Customer-focused attitude with proactive problem-solving abilities.
• Ability to thrive in a fast-paced, team-oriented environment.
• Flexibility to work weekends, holidays, and varying shifts.

What Qualifies You For The Role:

• Strong communication and interpersonal skills are essential.
• Customer-focused with a positive and proactive attitude.
• Ability to work in a fast-paced, team-oriented environment.
• Basic math skills for handling sales transactions efficiently.
• Flexible to work weekends, holidays, and varying shifts.

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…