Reservations Agent
Full-time
MOVENPICK
Company Description
Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.
Job Description
Reservations Agent:
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
- Consistently offer exceptional, friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through up-selling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests, enter rooming lists, and update accurate information in the system
Qualifications
Your experience and skills include:
- Should have min. 2 years experience as Reservations Agent for a 5 Star Hotel/Resort in UAE
- Guest focused personality is essential; experience is an asset
- Prior experience working with Opera will be preferred
- Strong interpersonal and problem solving abilities
- Fluency in English; additional languages are a plus
Additional Information
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Reservations Agent in Ras al-Khaimah vacancy
- ...Job Description MAIN DUTIES AND RESPONSIBILITIES: # Managing staff and ensuring smooth day to day activities for reservation department # Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc. # Planning...
- ...Job Description We are seeking a professional and motivated Reservations Shift Leader to join our hospitality team in Ras Al-Khaimah,... ...operations during your assigned shift, manage a team of reservations agents, and ensure exceptional customer service while maintaining...
- ## Reservations AgentApplylocations: Ras al Khaimah, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: JR108755**Job Location:**Anantara Mina Al Arab Ras Al Khaimah ResortAnantara Hotels & Resorts is a global luxury hotel and resort brand...
Anantara
Ras al-Khaimah2 days ago - Position: FX Sales Trainee Conversion German Speaking Location: UAE, Dubai Employment type: Full-time RESPONSIBILITIES: Contact potential clients and convert leads into active trading customers Build and maintain strong long-term client relationships...
- ...Job Description As a Guest Relations Agent at SO/ Ras Al Khaimah, part of the All-Inclusive Collection , you will be the key point of contact for guest services, ensuring every interaction exceeds expectations. You will provide personalized attention, anticipate...
- ...To attend and handle all incoming and outgoing room reservation requests as per the hotel standards and procedures. To attract guests and to enhance their loyalty providing a distinctive service Talent & Culture tough communication and sales skills in order to improve...
AccorHotel
Ras al-Khaimah1 day ago - ...Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: In 3-4 bullet points showcase the...
AccorHotel
Ras al-Khaimah1 day ago - ...As Reservations Agent you are expected to: Maintain effective office administrative procedures Adhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months. Be fully aware at all...
Minor International
Ras al-Khaimah1 day ago $100 - $130 per hour
...Wynn AI Arena is a pre-launch, AI-native entertainment project exploring autonomous-agent competition, behavioral modeling, interactive experiences, and digital ownership. We are building an initial platform with security, privacy, explainability, fairness, and responsible...- ...Reservation Handling: Process individual and group reservations across multiple properties accurately and efficiently. Respond to... ...reservation inquiries via phone email online platforms and travel agents. Modify cancel or update reservations in the Property...
AccorHotel
Ras al-Khaimah27 days ago - ...Reservations Agent: You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What you will be doing: Consistently offer exceptional...
AccorHotel
Ras al-Khaimah1 day ago - ...Description POSITION SUMMARY Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest... ...types (e.g. complimentary rooms employee discounts travel agent inspection rates and wholesale reservations) by inputting the correct...
Marriott Hotels Resorts
Ras al-Khaimah1 day ago - ...Anantara Mina Al Arab Ras Al Khaimah Resort is seeking a Reservations Agent to assist in the Reservations department, manage guest room bookings by phone, email or fax, and ensure timely confirmations. The role requires strong communication, exceptional customer service...
Anantara
Ras al-Khaimah2 days ago - ...professionals to enhance their careers. The role involves providing professional and engaging service, welcoming guests, managing reservations, and ensuring a clean and inviting atmosphere. The ideal candidate will possess strong customer service skills, knowledge of...
Rotana Hotels
Ras al-Khaimah1 day ago - ...InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa seeks an Instant Service Agent to deliver warm, efficient service to guests and support daily operations in a luxury resort setting. You will rotate across shifts, handle calls and wake-up requests, coordinate...
InterContinental Hotels Group
Ras al-Khaimah3 days ago - ...Provide comprehensive information about local attractions restaurants and services in Ras Al-Khaimah and surrounding areas Make reservations for dining transportation tours and entertainment on behalf of guests Handle guest inquiries and requests promptly and...
AccorHotel
Ras al-Khaimah1 day ago - ...ensure exceptional customer service and efficient handling of reservation inquiries. Oversee the daytoday operations of the reservations... ...requests. Conduct training sessions for reservation agents to enhance their skills and ensure a high standard of service...
AccorHotel
Ras al-Khaimaha month ago - ...Reservations Supervisor As the beginning of a remarkable guest journey you will guide the team in delivering warm personalized service as an Reservations Supervisor ensuring each guest feels valued and excited for their stay. What you will be doing: Oversee daily...
AccorHotel
Ras al-Khaimah26 days ago - ...First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for an Instant Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel...
InterContinental Hotels Group
Ras al-Khaimah3 days ago - ...As a Telecommunications Agent at SO/ Ras Al Khaimah part of the All-Inclusive Collection you will manage all guest and internal communications through the hotels PBX system. You will ensure accurate prompt and professional handling of telephone calls messages and requests...
AccorHotel
Ras al-Khaimah1 day ago - ...We are looking for a dynamic and professional Front Office Agent to join our team at a luxury resort in Ras Al Khaimah UAE . In... ...guest inquiries requests and complaints efficiently Manage reservations and ensure accurate billing and payment processing Maintain...
Swiss Connect Solutions
Ras al-Khaimaha month ago - ...Description Role : Call Center Agent - Fresh Graduates Only ( UAEN) Location : RAK Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate...
ADIB Group
Ras al-Khaimah1 day ago - To attend and handle all guest requests received for internal services as per the hotel standards and procedures. To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards. To ensure that all guests enjoy their stay being...
AccorHotel
Ras al-Khaimah1 day ago - ...Job Summary: We are looking for a customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls provide excellent customer service resolve inquiries and ensure customer satisfaction. If you have strong communication...
AccorHotel
Ras al-Khaimah1 day ago - ...Bell Service Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa Hotel: IC - Ras Al Khaimah Resort and Spa (RKTHA), Al Rafaa, Mina Al Arab Responsibilities Greet and welcome guests upon arrival Assist guests with their luggage Provide information...
InterContinental Hotels Group
Ras al-Khaimah3 days ago - Guest Experience & Service: Welcome guests upon arrival with warmth professionalism and a genuine smile. Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy. Maintain an updated record of guest preferences and special requests...
AccorHotel
Ras al-Khaimah27 days ago - KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this...
Minor International
Ras al-Khaimah26 days ago - Description POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that...
Marriott Hotels Resorts
Ras al-Khaimah1 day ago - ...Description POSITION SUMMARY Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late...
Marriott Hotels Resorts
Ras al-Khaimah27 days ago - ...Description POSITION SUMMARY Oversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations...
Marriott Hotels Resorts
Ras al-Khaimahmore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Reservations Agent. Be the first to apply!
