Outlets Manager
Full-time
AccorHotel
We are seeking a dynamic and experienced Outlet Manager to join our team. As an Outlets Manager you will be responsible for overseeing the day-to-day operations of our food and beverage outlets ensuring exceptional customer service and driving financial performance.
- Manage inventory levels and stock control to optimize resources and minimize waste
- Develop and implement strategies to increase revenue and profitability of the outlet
- Prepare and analyze financial reports implementing corrective actions as necessary
- Oversee and optimize staffing levels to meet operational demands and special events
- Ensure high standards of food quality presentation and customer service
- Conduct regular team briefings and training sessions to enhance product knowledge and service skills
- Maintain and update guest history records to facilitate personalized service for repeat customers
- Ensure compliance with food safety and hygiene standards
- Manage the outlets budget controlling costs without compromising quality
- Collaborate with other departments to support overall business objectives
- Resolve customer complaints promptly and professionally
- Implement and monitor promotional activities to drive sales and customer engagement
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- Minimum of 2 years of experience as an Outlet Manager or 5 years of progressive experience in food and beverage management
- Proven track record in team leadership and staff development
- Strong financial acumen with experience in budgeting and financial reporting
- Excellent customer service skills with a focus on creating memorable guest experiences
- Proficiency in inventory management and point-of-sale systems
- In-depth knowledge of food and beverage trends quality standards and health regulations
- Ability to work flexible hours including evenings weekends and holidays
- Excellent communication and interpersonal skills
- Fluency in English; knowledge of Arabic or other languages is a plus
- Strong problem-solving skills and ability to make quick informed decisions
- Proficiency in Microsoft Office suite and restaurant management software
Additional Information :
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
Vacancy posted 1 day ago
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