Business Channel Development Executive, Africa, Islands & Middle East

Summary

Posted: Feb 12, 2025

Weekly Hours: 40

Role Number: 200590449

Description

The Business Channel Development Executive will lead Apple’s focus in developing B2B resellers and carriers, in collaboration with assigned Value Added Distributors (VAD), to increase adoption of Apple products and services throughout the territory. The role requires you to indirectly manage and collaborate with our value‑added distribution commercial teams, ensuring alignment with regional sales leads overseeing these markets.

You will need to develop B2B channels and implement strategies to enhance performance. Drive sales growth by enabling VADs to build a channel, provide Apple‑centric services and outreach to businesses in the territory. In addition to fostering strong relationships across teams and influencing stakeholders to achieve shared goals, you will need to understand the Enterprise market within the territory and build suitable business plans to maximize Apple’s sales opportunities within this region.

Most importantly you then need to deliver against this plan and consistently meet or exceed your sales goals. Focus and simplification are key drivers for success. As such, the Business Channel Development Executive needs to focus its time and energy on opportunities in which key decision makers are willing to drive transformation through employee enablement with new tools, technologies and services.

Develop Channel: Focus assigned VAD to build an effective channel. Help partners understand their customer market landscape. Build processes to map reseller landscape to help VAD identify the best candidates to deliver Apple products and services. Enable and help VADs onboard resellers within the Apple framework. Maintain all project management tools for the channel development activities and track impact of activities.

Develop Value Added Distributors: In collaboration with the VAD build the correct team to serve the channel and deliver as needed to end customers. Build 2‑year business plans with VAD which includes staff development, channel development, market development and strategic investments. Help the VAD build and manage pipeline throughout their reseller channel, including quarterly forecasts. Build and maintain an ongoing VAD and Channel enablement plan in collaboration with Regional Business teams. Strongly drive transactional business processes within the VAD including driving e‑commerce portals, affordability solutions, trade‑in processes, etc. to make Apple products easy to buy.

Build Key Customers: Enable the correct teams within the VAD to directly serve some key customers in their territories. Whilst the VAD and their channel will lead the customer activities Apple can offer assistance in unique circumstances. Work with the VAD to identify business customers who will deliver a unique opportunity to fully adopt the Apple platform. Build a stringent process to qualify customers to engage directly. Leverage Apple regional and worldwide teams when needed in identified customers.

Minimum Qualifications

• Proven ability to lead through influence, coach, and empower channel sales teams.
• Methodical and process-driven approach to achieving objectives.
• Excellent interpersonal skills to build rapport and drive collaboration.
• Drive what matters: selecting the right tasks on which to focus from among multiple competing demands while ensuring that others similarly zero in on what’s critical and let go of what isn’t.
• See around corners and look beyond daily demands to identify trajectories—from the technological to the organizational to the political—that will be critical in the future.
• Know your competitors inside out and build strategies to win.
• Build a community of knowledgeable and transformation sellers resisting the gravitational pull of mediocrity.
• Ability to demonstrate and inspire others through Apple Program and Briefings.
• Skilled and comfortable with board‑level sales engagement and able to influence at C‑Level.
• Solid business acumen and presentation skills.
• Ability to understand and explain the business benefits of product features and capabilities (consistent new IT messaging).
• Strong virtual team management skills and ability to influence the behavior of others.
• Strong planning and project management skills.
• Ability to work at a strategic level within the account while managing the detail.
• Good analytical skills.
• A positive and energetic team player.
• Ability to self‑manage work to achieve agreed objectives.
• Ability to manage in a matrix environment.
• Fluent English.

Preferred Qualifications

• BS/BA level preferred.
• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.